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MS Project Integration for Windchill RV&S shall not crash

0 Kudos

MS Project Integration for Windchill RV&S shall not crash

Hi Community,

I´m Windchill RV&S Admin working in the automotive industry. My stakeholders a project managers working in ASPICE projects.
I´m running Windchill RV&S 12.3.1.2 using the 64bit MS Project AddIn
The Problem:
The curent configuration of the MS Project AddIn can´t handle inconsistent relationships.

The integration uses the 'spawns' relationship to create the parent child relationships in MS Project.

If some items have a circle relationship the AddIn will enter an unescapable loop causing the tool to crash.

But the tool crashes (closing MS Project) without any warning and very late after several minutes.

You then have to look into the log files to identify the IDs causing this issue to go and fix the relationships.

Proposed Solution:

It would be good if:

1. the tool is able to notice if it is trapped in a loop  

2. print the IDs causing the problem

3. continue synchronization with the next healthy ID

In any case, the tool shall not crash, but cancel open operations and print a meaningfull error message.
Usecase:
My organization needs to find a way to manage engineering projects for the automotive industry following the ASPICE standard. If the MS Project Integration is not stable, users will be frustrated using it on a daily basis.

That means it will not be accepted 
Business Value:

The ability to fulfill ASPICE Level 2 and up is crucial for our business going forward.

 

Let me know, if you need additional information, or if you share the same UseCase.

Thank you in advance.

 

5 Comments
olivierlp
Community Manager
Status changed to: Acknowledged
 
olivierlp
Community Manager

Hello MK_9267824, 

Welcome to the Community!

Thank you for your idea and the information you provided.

KartikOak
15-Moonstone
Status changed to: Implementation In Progress
 
KartikOak
15-Moonstone
Status changed to: Delivered

Hello,

            This issue has been resolved in Windchill RV&S 13.2, along with the appropriate Project integration package. It would be great if you can verify and share your finding via technical support.

 

Thanks

Kartik

achirila
Moderator
Thank you @kloetman for your idea and @KartikOak for the confirmation!