This error does not happen often but I need to give a return to the user.
In this case, when the user attempted to change the text (without using copy / paste) from Content below, he received the message:
system clipboard data unavailable.
The change could not be made even by finalizing and restarting the Integrity Client.
The only way was to boot the user's computer.
Just to add to this:
What version of Integrity did you see this on?
I know Integrity support has seen the rare occurrence of this issue, but they have not been able to get reliable info or logs, when this issue occurs, so you may want to log a Support case, if this occurs again. There is an internal article for this issue (article # 293439 - not customer visible yet because of lack of details).
I also ask what version of Integrity you saw this on, because I've only seen cases of this on older 10.8 and 10.9 versions that I know of, so it would be good to confirm if it's happened on newer versions of Integrity. It's possible this could be a Java bug too, which has changed with subsequent Integrity releases.
One of our users encountered a similar error.
The user says: "during entering content from am MS Word file to a Test Suite, Field: Content,the following error occurred: Cannot open system clipboard"
Integrity Client 11.2 Build: 184.108.40.2063
API Version: 4.16.1413
Hotfixes: C170000000-901, C170000000-902, C170000000-903, C170000000-904, C170000000-906, C170000000-907, C170000000-908, C170000000-909, C170000000-910
Based on previous conversations, looks like the issue was resolved but has reurfaced again.
Can you file a PTC Support ticket for this?