User locks are remaining after closing the diagram or model

[dbatz]

When a user wants to version or sandbox a model the process identifies remaining user locks.

Very often there are remaining user locks, exspecially by the user which is versioning or sandboxing.

This even happens when the model is closed correctly.

If you have user access rights set, there is no possibility for the user to unlock the model from remaining user locks. This only can be done by the repository owner.

I suggest that PTC should fix the problem of remaining user locks or for a minimum a user with R/W access to a model and above should unlock their model from any locks within the Modeler Client.

Best regards,

Daniel

[PatrickOllerton]

hi Daniel,

If a user is unable to clear their own locks, that sounds like an issue you should raise with our Support team.

Being able to clear other user's locks could cause conflicts in a multi-user environment, so we think this should be an admin only function.

regards,

Patrick

[dbatz]

Hi Patrick,

I already opened a case before C13520264. They suggested to set up an idea.

I agree that a user should not clear other users locks, but what about his own locks?

Best regards,

Daniel

[PatrickOllerton]

hi Daniel,

Integrity Modeler 9.0 is planning to allow users to clear their own locks from Model Manager.

Regards,

Patrick

[PatrickOllerton]

Hello,

Integrity Modeler 9.0 and above provide additional tools to clear locks using Model Explorer, either by a user or administrator.

Demonstration is available on youtube here.

regards,

Patrick