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When downloading an attachment on an Apple the sessionid is added to filename

tvanacker
1-Newbie

When downloading an attachment on an Apple the sessionid is added to filename

Dear,

We see following behavior using PTC Integrity 2009 web on an Apple using Safari/Mozilla

When opening an attachment the sessionid is added to filename. The result is that the browser does not recognize the filetype anymore

Regards,

Thierry Van Acker

Tomtom

3 REPLIES 3

Hi Thierry,

This was a known problem with FireFox 10 and is not present in later versions of Firefox. What version are you using with your Integrity 2009 server?

Joe,

The Mozilla Firefox version is 42

Regards,

Thierry

KaelLizak
14-Alexandrite
(To:tvanacker)

Hello Thierry Van Acker‌,

Unfortunately, Safari isn't one of the supported web platforms for Integrity, so no testing was done against it.  For Firefox, the supported release depends on which Integrity release you are on.  For 10.8, it is Firefox 38 ESR; for 10.6 and 10.7, it's Firefox 31 ESR; and for 10.4 and 10.5, it's Firefox 17 ESR.

Regards,
Kael


Kind Regards,
Kael Lizak

Senior Technical Support Engineer
PTC Integrity Lifecycle Manager
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