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Anyone setup PTC Navigate on Thingworx yet?

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Anyone setup PTC Navigate on Thingworx yet?

I have it 90% setup I think.  When I activate the single sign on it bounces to my windchill server to login in.  It then bounces back to my Thingworx server but I get an error.  Error is to many redirects.  I thought this might just be a browser issue but I have tried all the tricks for fixes I found on line.  As you can guess they did not work.  Any help would be great.  FYI it does kind of work if I don't turn on single sign on.  Although I my search results are hit and miss.  I am on Windchill 10.2 M020.

19 REPLIES 19

Re: Anyone setup PTC Navigate on Thingworx yet?

Yes, I'm using it.  Unfortunately, you're not likely to get much support here since ThingWorx has a completely separate Jive community.

Welcome | ThingWorx Community

Re: Anyone setup PTC Navigate on Thingworx yet?

We are very interested in implementing this functionality....is this a simple add on to Windchill or do we need ThingWorx?  Is there additional cost involved, licenses and maintenance?  Currently we do not have Thingworx and are running WC 10.2 M020

Re: Anyone setup PTC Navigate on Thingworx yet?

Are you using Single Sign On

Re: Anyone setup PTC Navigate on Thingworx yet?

You need the Thingworx platform for PTC Navigate to run on.  That comes with your license when you buy one.  It is only sold as a subscription license and should run around $240 a user.  It will work with WC 10.2 M020

Re: Anyone setup PTC Navigate on Thingworx yet?

Fishbowl has been playing around with this too.  We plan to  release some products in time for Boston, but we still expect customers to be interested in our traditional installation for some time. This is exciting though for sure... Navigate will provide more great opportunities for integration, automation, etc.


Sincerely,

Rick Passolt

Fishbowl Solutions

Re: Anyone setup PTC Navigate on Thingworx yet?

Wayne Beck, Sorry, I somehow missed your reply.  Yes, we are using single sign on.

To answer Greg Olson question, "is this a simple add on."  It can be.  It depends a lot on which database you use on the ThingWorx side.  PTC currently offers support for PostgreSQL and Neo4j.  The Neo4j installation is super simple, but there is an extra charge for it.  On the other hand, the PostgreSQL is quite complicated (if you don't already have experience with it.)  The only thing you have to do on the Windchill server itself is run a patch (.jar file) and update one property.  All of the real work in on the ThingWorx server.  Now that I've done the installation a bunch of times, I could probably take a clean box and fully install and configure ThingWorx and the Navigate Apps in an hour or so.‌

For those who are interested, PTC is hosting a webinar in a couple of weeks completely dedicated to demonstrating the PTC Navigate Apps.

Re: Anyone setup PTC Navigate on Thingworx yet?

Hi Tom,

We've just got hold of an eval license for Navigate View, and downloaded a set of media from PTC, plus the suggested third party components (or as near as we could find...), based on a recommended hit-list from our VAR.  We have a spare VM server (Windows 2012 R2) available to load the ThingWork software, and will take a VM snapshot of our test Windchill server (which is running v10.2 M030 CPS18) before loading the extension patch or configuring anything.  Do you see anything missing from the list below that we will need :

upload_6.png

For an initial glance at the 'Installing_ThingWorx_7.2_1' guide, I see it mentions using either PostgreSQl or H2 on all platforms, but only seems to mention Neo4j in the section for RedHat Linux.  Is it irrelevant if we are using Windows servers ?

Can you summarise the installation process and highlight any potential problems we should watch out for ?

thanks,

Nick

Re: Anyone setup PTC Navigate on Thingworx yet?

Nick Drought‌, I haven't touched this since my post back in February.  There were a bunch of documentation changes that I sent off to PTC but I have no idea if they actually made it into the more recent releases.  I definitely ran into a bunch of "gottchas".  Let me wipe out the installation on one of my test servers and walk back through the process again with the latest downloads.  I needed an excuse to update anyway. 

Re: Anyone setup PTC Navigate on Thingworx yet?

Working through the 'Installing Thingworx' guide and the subsequent steps to import the Thingworx utilities, extensions, files, and the Windchill Extension patch is fairly straightforward, but would be easier if there were a wrapper script installation utility that used a staging area, like the Windchill PSI.

We managed to get the demo' setup for Trusted Host and SSO working with a separate Windchill test server (which uses SSL), and Windchill users can login and see the Navigate View Apps, but as yet none of the content in PDMLink. Our VAR had exactly the same problem using the latest available media (ie. Platform 7.2 with Utilities 7.1), but succeeded when they used v7.1 throughout. I think we have two problems to resolve...

The first problem is that the latest version of software components available under 'Smart Connected Applications' is probably not a complete and compatible set :

Capture1.PNG

According to the PTC Calendar, Thingworx Platform v7.2 was released in July 2016, and Thingworx Utilities v7.2.1 was release in August 2016, but the latter is still not available for download under 'Smart Connected Applications'. However, according to the Thingworx Utilities Installation Guide v7.2.1 (Aug 2016), it is available under 'Thingworx Platform' - but the problem is that this Product Family is not accessible if you only have a license for Windchill Navigate View, not even to our VAR.

By way of confirmation, the following screen grab came from PTC Tech Support, but they seem to be unwilling or unable to make Thingworx Utilities v7.2.1 available for download under 'Smart Connected Applications', even though it is (probably...) needed to work with Thingworx Platform v7.2. Incidentally, this screen grab appears to show an expanded list of compatible database platform components at v7.2.

Capture2.PNG

The second problem is that I expect we may have to use SSL encryption and trust between the Thingworx server and the Windchill server if the latter is already setup to use SSL for access to PDMLink. If this is the case, then we have to ignore the simpler Demo and Development configurations and go straight for a 'Production configuration - but is this correct ?