C16488122 - We find many occurrences of this error message in the logs

[MB_9946601]

This is impacting the production / RICHEMONT wants to know if behind the scene of this error there is a bigger issue. Please check the case and let us know

The issue appears randomly and the action prompting it is unknown.

The error:

2022-07-27 08:15:31,684 ERROR [ajp-nio-127.0.0.1-8011-exec-2] com.ptc.core.components.beans.DataUtilityBean beat.ulrich - CaughtException while processing column: Definition. Enable 'com.ptc.core.components.beans.DataUtilityBean' logger for full stack trace.null

[uharneit]

tried to enable this logger com.ptc.core.components.beans.DataUtilityBean ?

[MB_9946601]

@uharneit 

The issue is on production and enabling that logger can have an impact on the server, because we don't know what's triggering it .

it should be enabled at least 1 hour to maybe capture the detailed stacktrace.