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CAD Worked Creo ignoring Environment Var PTC_CREO_ALT_SETTINGS_PATH to fetch configs

Supp
4-Participant

CAD Worked Creo ignoring Environment Var PTC_CREO_ALT_SETTINGS_PATH to fetch configs

Hello guys, I'm setting up a new cad worker (creo parametric) to publish representations

 

I've noticed that when Creo is called in background to publish something (eg pdf/dwg) it's ignoring my Env Var PTC_CREO_ALT_SETTINGS_PATH that points to our config.pro / config.sup on a network folder

 

Instead it's usign the default ones in C:\Program Files\PTC\Creo 11.0.5.0\Common Files\text

 

I know that I can just replace the ones in  c:\program files\ptc\... as a workaround, but I'm wondering if there's a way to make it use the path in the Env Var

 

Tried both the env var at system and user level, and also manually adding it in the launch script bats  (parametric.bat, that is called by the adapter, and proeworker.bat) but seems it keeps using the default ones.

 

I know I've already faced this issue last time and used the workaround, figured this time i'd ask if anyone had a solution

 

random infos:

creo view adapter 12.0.0.0

creo parametric 11.0.5

windchill 12.1.2.10 

 

Thanks

2 REPLIES 2
avillanueva
23-Emerald I
(To:Supp)

You need to make sure the user running the service to do publishing can see that network folder. That has bit me before. If running as a local system account, they will not have access to network folders.  I had to copy config.pro locally. Eliminate that as being an issue. 

Supp
4-Participant
(To:avillanueva)

Yes thanks, but I've already checked that the user running has access to the network folder, must be something else

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