cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

CAD Worker - Catia License hangs, causing all jobs in queue to fail

Highlighted
Level 1

CAD Worker - Catia License hangs, causing all jobs in queue to fail

Hi,

We are suffering a major issue on our Windchill 10.1 M040 System's Catia CAD Worker machine where the Catia license gets stuck after Catia is forceble stopped by Windchill (SIGKILL through Publish Timeout or Worker Administrator tool).

When a new Catia worker process is then started to publish the next job in the queue, the license is then not available and publishing can't continue, failing all jobs one at a time.

This is causing us to lose hundreds of "Good" Catia publish jobs every day and is a major issue for us.

Strangely, this was not a problem with an XP64 CAD Worker machine, only since we moved to a Windows 7 x64 CAD Worker.

Are there any other big users of Catia with Windchill that have seen this issue and have developed a workaround/solution to the problem?

Thanks in advance for any help you can offer.

Rgds

Gary