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Cache and Workspace recommendations

Regular Member

Cache and Workspace recommendations

We currently run Creo 3 (M070) with Windchill, and Solidworks 2014 through 2017 with the WGM (10.2 M030-CPS22).

 

We've run into a couple of different issues, which seems to be addressed with purging of the WGM cache. 

Occasionally, workspaces appear as inactive and will not activate, or when switching in between Solidworks applications, the registration fails.  In both cases, purging of the cache seems to address the issues.  Unfortunately, this occurs with such frequency for some users, that we are contemplating using a custom script to perform the actions required to get users back up and running. We have 7 users that run multiple versions of Solidworks as well as Creo 3, and 6 users that are just using Creo 3. We're a consulting firm, so we are routinely switching CAD packages to adhere to our customers native format. 

 

I know users aren't dillegent in routinely deleting and re-creating their local workspaces, and they do become corrupt over time, but I haven't found any good guidence to the frequency at which this should be preformed.  Does anyone have any recommendations, or can some guidence be provided?  Is this a daily, every other day, weekly, or monthly activity with moderate use?  Does is change with use?