Cant Open windchill in client

[Luar]

Hi,

I chaged my domain name and reinstall the Windchill PDME 10.2. The Installation and configuration was successfull but when I try to open my windchill in client I get an error. The page cant be displayed.

The remote device or resource won't accept the connection.

The device or resource (mycompany.mydomain) is not set up to accept connections on port "hosts2-ns".

Anyone knows how to fix this problem?

Thanks!

[LoriSood]

Does it look like it's trying to connect using the old domain?

[Luar]

Hi,

So how to change that? to connect on my new domain?

[ChrisSpartz]

Are there any error in the Method Server log? Check the log and make sure that the Method Server is starting up successfully. If it is, then try opening a web browser directly on the Windchill server. Are you able to access the Windchill URL from the local machine?

[Luar]

hello!

Im able to open windchill on my server., but when I'm try the windchill URL on my client I cannot connect and give me that error.

[adesai]

Sounds like a Monolithic system. As you are hitting the server locally it works and doesn't work from your or client machine. If that's the case then add the hostname of Windchill in Client's host file and see if that solves the purpose.

[Luar]

hi!

Thank you for reply. Can you show me how to do that? where to find the client's host file?.,

[VINO · Accepted solution]

Hi,

The path to the Hosts file in Windows

%systemroot%\system32\drivers\etc\

And you can add your production server ip like this

64.49.219.194 www.domain.com

64.49.219.194 domain.com

If you're in unix environment

sudo vi /etc/hosts
# You'll be prompted for your account password
# Press the down arrow past any # comments to get to the list of hosts
i
# pressing i puts you into insert mode
# press return and up arrow to create a blank line
128.117.224.210 www.scd.ucar.edu
# press the escape key
:wq!
sudo killall -HUP lookupd

[Luar]

hi!.,

Thank you for your help. It works already on my client. But one more question. Why do I need to add the domain in my host? It is because that is not a active domain? Because My first installation of windchill using active domain was succcessfull and no need to add domain on client's host.

[ChrisSpartz]

In order for a client to connect to the Windchill server, the client needs to be able to resolve the server's hostname to its IP address. If the hostname is not a DNS registered hostname, then you'll either need to use your own DNS server, or edit the hosts file. If your company runs it's own DNS server on your internal network, then you can use that to handle the name resolution for clients on the network. Otherwise, you will need to edit the hosts file on each client machine.