Change Tab is not available in the object information page

[NG_9451104]

We've upgraded our Windcill 11.1 server to 12.0.2.2, after upgrading we notice that the Change tab which was present in the object information page is missing and we try to create a new one but in the customize option itself it is not available. 

I've attached the screenshot FYR...

 

[TomU]

I'm on 12.0.2.4 and I can see it as administrator.  I wonder if it's license related.  Can you see it as site administrator?

[NG_9451104]

Hi Tom,

Yes, I'm using wcadmin login

[TomU]

I wonder if something didn't get loaded correctly during the upgrade.  Might be worth opening a tech support case.

[NG_9451104 · Accepted solution]

Hi Tom,

The issue got fixed, we've some customization in the Change Management actions and we use the old action.xml file but in 12.0.2.0  PTC have modified the OOTB action xml that a reason for this issue, now it's fine.

Thanks,

Naveen Infant George