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Change Tab is not available in the object information page

NG_9451104
7-Bedrock

Change Tab is not available in the object information page

We've upgraded our Windcill 11.1 server to 12.0.2.2, after upgrading we notice that the Change tab which was present in the object information page is missing and we try to create a new one but in the customize option itself it is not available. 

 

I've attached the screenshot FYR...

ttttttttttttttttttttttt.png

1 ACCEPTED SOLUTION

Accepted Solutions
NG_9451104
7-Bedrock
(To:TomU)

Hi Tom,

 

The issue got fixed, we've some customization in the Change Management actions and we use the old action.xml file but in 12.0.2.0  PTC have modified the OOTB action xml that a reason for this issue, now it's fine.

 

Thanks,

Naveen Infant George

View solution in original post

4 REPLIES 4
TomU
23-Emerald IV
(To:NG_9451104)

I'm on 12.0.2.4 and I can see it as administrator.  I wonder if it's license related.  Can you see it as site administrator?

 

TomU_0-1646249830938.png

 

NG_9451104
7-Bedrock
(To:TomU)

Hi Tom,

 

Yes, I'm using wcadmin login

TomU
23-Emerald IV
(To:NG_9451104)

I wonder if something didn't get loaded correctly during the upgrade.  Might be worth opening a tech support case.

NG_9451104
7-Bedrock
(To:TomU)

Hi Tom,

 

The issue got fixed, we've some customization in the Change Management actions and we use the old action.xml file but in 12.0.2.0  PTC have modified the OOTB action xml that a reason for this issue, now it's fine.

 

Thanks,

Naveen Infant George

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