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Version: Windchill 12.1
Use Case: Users need access to an Menu action on a Change object. Debug shows that the action is for ChangeAdminIRole. When I add a users to that role they (Change Admin I) they still do not have the action.
Description:
Solved! Go to Solution.
The class file calls for CAI and not the Role name of Change Administrator I.
We changed it from CAI to Change Administrator I and it's working.
That class looks like customized code. Not much the field can help with. If you look at the classpath, it says baesystems. Check with your development team. There might be another condition other than the role which is being tripped. You can also try turning on Debug logs for that class at the site level and see if it provides more information.
The class file calls for CAI and not the Role name of Change Administrator I.
We changed it from CAI to Change Administrator I and it's working.