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Desktop Integration (DTI) isn't supported for use in Citrix (multi-user environment). What happens is that the first user that logs in and starts using DTI, the process works for them but not subsequent users logging into that same environment. When that first person stops using it or logs off, it's available again for the next person to use it.
After working with PTC Product Management, R&D determined that supporting this would take some major rewriting of the DTI code to support a multi-user environment. I'd like to know if other companies have a need for using Citrix and DTI together so that we can get some more visibility to have this supported sooner rather than later.
As PTC products are moving toward being certified to work in a Citrix environment (Creo), PTC should be looking at it's entire product portfolio to be supported as well.
If your company has interest in using Citrx and DTI together, please respond to this post and let us know. The more companies that show interest in having this, the greater the chance in having PTC support it sooner than later. Thanks.
Anyone else?
We have done a lot of work to try and get Synthes the support they need, but came to the realization that we need to change some core code to deal with the unique server communication for each connection. Today, DTI only supports one connection/instance of DTI which is what is limiting our ability to support CITRIX. As Joe mentioned, once a connection is made, all subsequent connection attempts fail since DTI only knows of one connection path.
This is a project PTC is interested in, but I'm looking for some additional justification to support it.
The same scenario is true for any distribution environment, including something as simple as Windows Server. Are people using any other application deployment methods besides CITRIX? VMware, Microsoft App-V or Server, NComputing, numecent, Symantec, others?
-Scott
Forgot this on the first reply,
If you are supportive of this effort, please vote up Joe's idea on the Windchill Product Ideas page. The CITRIX idea is titled Citrix and Desktop Integration support.
-Scott