Commonspace Excel .xls files downloaded as data.wcdti

[tleati]

Hallo,

I have a problem in downloading excel files present in the Common space, if I try to do it, the file download is named "data.wcdti"....where is the problem and how can I solve it?

Bye

[aadal]

Hello,

I have the same problem for PDF files. Did you solve it?

Thanks,

Andaç

[tleati]

Hi Andaç,

yes I had solved it. It was fixed by our distributor and being of 4 months ago I do not remember how they did it. I am sure the solution is to apply some settings in the utilities panel - business administration, but I do not recall which exhactly.

If you open a support case with PTC technical support they will give you an answer for sure.

bye bye

[BineshKumar1 · Accepted solution]

This is done from the My Settings > Preferences > Attachments > File Download Mechanism

The option here should be "Use basic browser functionality to download files".

You are being prompted to download the wcdti file because the preference has been set to open the files in Desktop integration by default

Thanks

Binesh Kumar

Barry Wehmiller

[Marco_Tosin]

@Scott Morris

you have marked Binesh answer as correct, but I notice that discussion is on FlexPLM section.

Can you move it under Windchill or may I ask Ryan Kelley?

[tleati]

Hi Marco,

yes there is no problem (It is not clear indeed what goes where as far as forum sections are concerned). But I don't know how to move it! So if Ryan Kelley can do it would be better.

Bye

Tommaso

[ryankelley]

The question and provided solution are applicable to both Windchill PDMLink and Windchill FlexPLM. As a result I've moved this discussion into our PTC Windchill product community