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Creating a new comment on a topic, in the discussions, and the incorrect topic is displayed.

BW_9180099
2-Guest

Creating a new comment on a topic, in the discussions, and the incorrect topic is displayed.

Our customer noticed occasionally when he and his team would create new comments on existing topics in Windchill the incorrect topic would generate in the new comment window.  He asked us, the IT staff, to see if we could determine the issue.  We reviewed the issue and ran through several test to determine that when there is more than one space between numbers in the Topic name that is when the issue occurs.  The resolution we provided was to take out any extra spaces between numbers in the topic names.  However, we aren't sure if this is a realistic expectation and wanted to reach out to PTC to see if they are working on a resolution to this issue.

 

Here is a little more detail, when right clicking a topic (IE - TEST 5   6789) to create a new comment.  In the new comment window, the topic pre-selected from the drop-down is (4th   TEST) rather than (TEST 5   6789).  They are able to change it to (TEST 5   6789), but sometimes it goes through unrecognized.

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