I import creo files in windchill thru creo.
After the Import and checkin the publishing/thumbnail is not working. What I need to do is to checkout the file and custom checkin and choose models and viewable so that the publishing/thumbnail worked.
The problem is the revision add even I didn’t change/modify anything just the custom checkin. Is there a way to import creo files in windchill and the publishing/thumbnail worked?
Take a look at article CS66726:
Do you have a CAD worker configured (either a remote CAD Worker or local to the Windchill server) to perform the publishing within Windchill? Check Site > Utilities > Worker Agent Administration. If all you see is a blank list or a worker named "triumph" then you don't have any workers configured. In that case, the only way publishing will happen is if you do a custom check in and select to do client-side publishing (i.e. "check in Models and Viewables" option or just the "Viewables" option).
As long as it's configured correctly (and the CAD worker is configured correctly), it will automatically start when needed. What happens when you check in a file? Do you see this startup?