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Creo View messed up with Chrome

SOLVED

Re: Creo View messed up with Chrome

We're running Win7 x64 and it's working fine....

Re: Creo View messed up with Chrome

Strange thing is that it doesn't work for me either. Before doing the fix, did you answer if you wanted to install or stop checking? I hit stop checking before I knew of the fix.

Weird thing is that I downloaded and installed Firefox and it doesn't like the plugin either.

Re: Creo View messed up with Chrome

Steven,

I had to uninstall, reboot and reinstall Creo View to get it to work with Chrome and Firefox.

Brian

Re: Creo View messed up with Chrome

64 bit Windows or 64 Bit Chrome?

It's just the 64 Bit Chrome that's not supported. Since it just started happening I imagine it's related to the same problem, but PTC's answer was "It doesn't work" but it could also mean "we don't support it/use at your own risk".

The interesting part is that Creo Parametric 3 supports Chromium and IE, yet they're dropping support for Chrome for Creo View? So does that mean if we want to use Creo View with the embedded Creo Parametric browser we'll have to be limited to IE?

Re: Creo View messed up with Chrome

The interesting part is that Creo Parametric 3 supports Chromium and IE, yet they're dropping support for Chrome for Creo View? So does that mean if we want to use Creo View with the embedded Creo Parametric browser we'll have to be limited to IE?

I just argued the same thing with support. All the articles on PTC's website tell you to switch to IE or Mozilla, but Mozilla is no longer embedded in Creo 3. It will be interesting to see what they say.

Re: Creo View messed up with Chrome

Brian,

I had an issue with one of my Users using CreoView with Chrome, check his chrome version, if its 42 or above apply the below to enable Java, worked for us

Enable Java on Google Chrome 42 and higher

The Java plug-in for web browsers relies on the cross platform plugin architecture NPAPI, which has long been, and currently is, supported by all major web browsers. Google announced in September 2013 plans to remove NPAPI support from Chrome by "the end of 2014", thus effectively dropping support for Silverlight, Java, Facebook Video and other similar NPAPI based plugins. Recently, Google has revised their plans and now state that they plan to completely remove NPAPI by late 2015.

You will find more details on the Oracle Website.

Since version 42, Google Chrome is not supporting NPAPI anymore. End-users will need to manually enable it.

Here are the steps to enable NPAPI support in your Chrome 42+ browser:

1. Type the following URL in Chrome: chrome://flags/#enable-npapi

2. Click the Enable link for the Enable NPAPI configuration option.

3. Click the Relaunch button that now appears at the bottom of the configuration page.

Re: Creo View messed up with Chrome

Hi Brian,

I too am facing a similar problem while trying to View or Edit Workflow Templates in Workflow Definer.

I tried the above solution posted by you and did a lot of other things, including updating my java version to 7 and deleting older versions from Control Panel. But nothing seems to work.

I still get these errors:

in Firefox:
A plugin is needed to display this content.

in Google Chorme:
This plug-in is not supported.

in IE:
An add-on for this website failed to run.

I am not able to find which add-on or plug-in is not able to run.

As this is very much in context of this thread, I deemed it best to post my question here.

Kindly try to help!

Thanks and regards,
'Kazi'.
Highlighted

Re: Creo View messed up with Chrome

Hi,

I did a lot of things like checking java version, enabling java, setting the security level etc.. But at the end, I found I was using 64bit Java version for my 64bit machine, while Firefox supports only 32 bit Java. So I installed a Java 32 bit package and the problem was resolved.

Thanks.

Regards,

'Kazi'

Re: Creo View messed up with Chrome

In general, if you're using a 32-bit browser you need a 32-bit JRE/JPI to run Java applets within it, whereas if you're using a 64-bit browser, you need a 64-bit JRE/JPI to run applets within in.

Most everyone is running a 32-bit browser, so you need a 32-bit JRE/JPI.

Re: Creo View messed up with Chrome

FYI, the Java Plug-In relies on NPAPI.

Chrome 42 disabled NPAPI support. You can re-enable it via some advanced configuration options or via enterprise policy, but that will only work until September (Chrome 45) at which point Google is going to completely remove NPAPI support.

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