The SPR is set to top priority so we should hopefully have some further information soon.
That is great news. I would personally prefer a Microsoft update as it is easier to apply but whatever comes first will be welcome.
The SPR only mention 10.2 so will it not be fixed on 10.1 ?
FYI: PTC has this issue escalated with Microsoft - Several high profile PTC customers were impacted. The SPR https://www.ptc.com/appserver/cs/view/spr.jsp?n=2227222 will address Windchill 10.x (i.e. all 10.x versions).
Please see the following links for current updates regarding Windchill:
So what is the latest status on this? It has been a month since this was reported and logged.
PTC has closed the SPR saying "No Plans to Fix".
Microsoft has removed the know Issue of PTC crashing and has made it more generic saying "Hosted Browser Applications may be unstable and crash after installing this wonderful security update", but still no resolution.
Fortunately we run Microsoft updates on a test group before rolling it out to the entire company so it only affects those of us in that test group.
New IE update released on 8/12/14 has fixed the issue for us so far, still in testing before we release it to the masses. Here is a link to the new update;http://support.microsoft.com/kb/2976627
Has anyone experienced this issue again recently?
We didn't experience it back in July but our users have been complaining of this exact issue but only in the last week or so.
Any thoughts or advice would be a great help
Kelly, the bug has been fixed.
Look at the updates of 8/21 on this CS https://support.ptc.com/appserver/cs/view/case_solution.jsp?n=CS177343&lang=en