Hi all
We are having difficulty with the Desktop Integration from Windchill 10.2 and laptops running Kaspersky disk encryption and AntiVirus. It looks as though it is not writing the values to the regisrtry correctly for the version so will not connect as it says its an incorrect version, it was installed from the same server we are trying to connect.
We tested this on a laptop without the Kaspersky disk encryption and it works correctly even with the KAV Antivirus running
Our IT guys are trying to find out which files write the values to the registry as there is one that writes the configuration but doesn't put in the Server Version and this is where the error comes
A Curve Ball: - If we run Fiddler Web diagnostic which shows the network activity the damned thing works correctlyand is then fine from then on, so its just this registry writting that seems to cause the error
I got PTC TS on the case also as this is getting in the way of us upgrading to 10.2 from 9.1
Thanks all
