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Does Windchill 11.1 M020 CPS13 support Cognos 11.1.7

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uharneit
14-Alexandrite
14-Alexandrite
‎Jun 18, 2021 03:20 AM
‎Jun 18, 2021 03:20 AM

Does Windchill 11.1 M020 CPS13 support Cognos 11.1.7

Does Windchill 11.1 M020 CPS13 support Cognos 11.1.7 ?

Can the customer safely upgrade to Cognos 11.1.7 or does he have to use the version shipped with windchill ?

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Arshad
17-Peridot
17-Peridot
(To:uharneit)
‎Jun 18, 2021 09:00 AM
‎Jun 18, 2021 09:00 AM

PTC recommends to use the supported version of module/component as documented in the Software matrices.
Refer to 11.1 M020 Software Matrices to find the supported version of Cognos. Any other version is not tested and certified by PTC.
So if customer encounter any issues while using unsupported version it will not be supported by PTC Tech Support/R&D.

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Arshad
17-Peridot
17-Peridot
(To:uharneit)
‎Jun 18, 2021 09:00 AM
‎Jun 18, 2021 09:00 AM

PTC recommends to use the supported version of module/component as documented in the Software matrices.
Refer to 11.1 M020 Software Matrices to find the supported version of Cognos. Any other version is not tested and certified by PTC.
So if customer encounter any issues while using unsupported version it will not be supported by PTC Tech Support/R&D.

Notify Moderator
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