Drawings deleting my dimensions

[MM_14015244]

I am using Windchill Aerospace & Defense Release N/A and Datecode with CPS N/A

I'm working on some parts and drawings and when I check my drawings in and then download them into a different workspace or another machine they are deleting the dimensions off of my parts. I have tried restarting CREO, deleting my workspace, creating new drawings and a few more things and am having no success.

[avillanueva]

Check that in the previous workspace, you do not have locally modified components to that drawing (blue plus signs). What is likely happening is that it all looks good in Creo for your drawing but it depends on those local modifications to the models. Since they are not checked out, when you check in the drawing, it gets uploaded but is published to the unmodified iterations of those models. When you download the drawing to a new workspace, you get the current drawing but those dims are not there since the models were not uploaded as well. All need to be checked out and checked in again. 

[MM_14015244]

I've really only been working in one workspace and I usually have the parts checked out while I'm working on them. It's been happening consistently on about 3/7 parts I'm working on and has happened multiple times on each. It's not something in another workspace. 

[avillanueva]

You had mentioned the other workspace and that is typically what I have seen as most likely cause. Same with publishing differences.  I assure you that its not randomly losing your updates but perhaps they are not being checked in when you think they are being checked in or you are getting a error on save. Pay attention to the  message window since it will indicate it there. You can check your event manager to see if you had issues in the past. But do you see key files that are locally modified but not checked out?

[anursingh]

Hi @MM_14015244,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Of course, if you have more to share on your issue, please pursue the conversation. 

Thanks, 
Anurag 
 

[joe_morton]

Yeah, 2nd what avillanueva said.

You need to check out your models when you're working on the drawing, and check them in together.

This is due to a Creo setting where dimensions added to the drawing actually get saved to the model file. It's not intuitive. This is "create_drawing_dims_only"

See: https://www.ptc.com/en/support/article/CS17143?source=search