Community Tip - Have a PTC product question you need answered fast? Chances are someone has asked it before. Learn about the community search. X
Hi @WilsonLin
I would start to investigate the log files.
Methodserver or backgroundmethodserver logs in Windchill log folder.
WTHOME/logs
PetrH
Do you have a screen shot or text of the error? Did you have the purge job setup on a future time schedule?
Hello WilsonLin,
Is it possible to share screenshots and log files with error message ? Please pinpoint the timestamps (start/finish) and the login used.
KR,
Charles.