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Embedded browser in Creo 4.0 M010 has no scroll bars. Neither scaling nor detaching the browser helps. Can't access lower right part of web page. Using WC 11.0 M020 on Windows 10.

bschlund
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Embedded browser in Creo 4.0 M010 has no scroll bars. Neither scaling nor detaching the browser helps. Can't access lower right part of web page. Using WC 11.0 M020 on Windows 10.

Cannot do any number of WC tasks as I cannot access the lower right part of the Creo embedded web browser.

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8 REPLIES 8

Re: Embedded browser in Creo 4.0 M010 has no scroll bars. Neither scaling nor detaching the browser

Hi!

I have reported it to PTC - TSMan Happy

 

Dear Torben Iversen,

 

Thank you for submitting your question to us.

Case #13811098: "Embedded browser in Creo 4.0 M020 has no scroll bars” has been created.

 

NOTE! To correspond with the PTC representative assigned to your Case, please "reply ALL" to this email or submit a comment using the Case Viewer: https://www.ptc.com/appserver/cs/view/case.jsp?n=13811098

 

Thank you,

PTC Support Team

 

[ref:_00DA0YLPa._5002A18wcnG:ref]

Re: Embedded browser in Creo 4.0 M010 has no scroll bars. Neither scaling nor detaching the browser

What is the resolution of your screen?

Re: Embedded browser in Creo 4.0 M010 has no scroll bars. Neither scaling nor detaching the browser

Capture.PNGCapture-1.PNG

Re: Embedded browser in Creo 4.0 M010 has no scroll bars. Neither scaling nor detaching the browser

You could try updating your video card driver.

 

Also try changing the resolution then restart.

Re: Embedded browser in Creo 4.0 M010 has no scroll bars. Neither scaling nor detaching the browser

What is your embedded browser?

IE 11, Edge, Chrome, Firefox?

 

Re: Embedded browser in Creo 4.0 M010 has no scroll bars. Neither scaling nor detaching the browser

Hi!

I have try with IE11 & Chrome, and it didn't work...

But this issue is not on every type of computers, it is only on my Laptop.

It works okay on a tower, so it could be something about the graphic card, i belive!


@BenLoosli wrote:

What is your embedded browser?

IE 11, Edge, Chrome, Firefox?

 


 

Re: Embedded browser in Creo 4.0 M010 has no scroll bars. Neither scaling nor detaching the browser

it was solved? I can't see the case opened... I got a user with the same problem recently. He uses notebook w/closed screen, and a monitor. Aparently when he changes from one to another, Creo messes up the browser visualization hiding the scroll bars. It's only solved when I change the resolution scale to 100% (it was 120%) and mandatorily restart the computer.

Re: Embedded browser in Creo 4.0 M010 has no scroll bars. Neither scaling nor detaching the browser


@kiwamoto wrote:

it was solved? I can't see the case opened... I got a user with the same problem recently. He uses notebook w/closed screen, and a monitor. Aparently when he changes from one to another, Creo messes up the browser visualization hiding the scroll bars. It's only solved when I change the resolution scale to 100% (it was 120%) and mandatorily restart the computer.


See this post for issues when Windows 10 display scale is larger than 100%:

https://community.ptc.com/t5/Additional-Creo-Questions/Creo-Parametric-4-0-embedded-chromium-browser...

 

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