Fatal Initialization Error - Windchill Reliability & Prediction (MTBF)

[PS_10329589]

Hii...

Greetings...

This is with respect to the installation of Windchill Reliability & Prediction (MTBF)

We at TAFE have purchased the windchill Reliability & Prediction tool to use the MTBF functionality.

I tried to install the same in my PC with IT team's support & the SW has been installed.

While trying to open the SW, following error pops up:
"Fatal Initialization Error: cannot open user settings file(RlxOpt.mdb)"

Kindly guide me in this regard.

PS: In the product drop-down, only "Mathcad" option was present and so the same has been selected

Best Regards,
Prahaladh S

[VladimirN]

 Hi,

Read the following articles:

• "The error "Cannot open user setting RlxOpt.mdb" is displayed in Relex or Windchill Quality Solutions": https://www.ptc.com/en/support/article/CS57170 
• "Receive Fatal Initialization Error cannot open user settings RlxOpt.mdb in Windchill Quality Solutions": https://www.ptc.com/en/support/article/CS51971