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Hello folks. I need to customize error.jsp in Windchill 10.2. Upon getting error 500 some action needs to be taken. Any idea how to proceed with the solution?

dbharade
4-Participant

Hello folks. I need to customize error.jsp in Windchill 10.2. Upon getting error 500 some action needs to be taken. Any idea how to proceed with the solution?

500 error page: Display "add mailto" option to create a ticket for the new user.

email to: IT-Support@abc.com

subject: SEC_Windchill new user account

body: Please create account for this user.

2 REPLIES 2

Here is where you have all the error files from Apache

apacheError.jpg

You can consider putting a java script popup ( you can write in error.jsp) that displays the message what do you want to display followed by re-directing the URL to your company support site.

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