How to determine Windchill 12.1.2.1 Workgroup Manager Version ?
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How to determine Windchill 12.1.2.1 Workgroup Manager Version ?
I'm following the instructions in https://www.ptc.com/en/support/article/CS332539 to try to determine
the version of windchill workgroup manager installed and so far I can't locate the wwgm install folder or
get to the About Windchill Workgroup Manager, any ideas as to what I'm doing wrong ?
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Please go to control panel --> Programs and Features. Search for PTC Windchill workgroup manager.
If it is not in programs and features means it is not installed.
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What does this link say?
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About Windchill displays this:
About Windchill
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Sry, old knowledge that it would get installed on server to get pushed down. Docs indicate that this is the default location: C:\Program Files\PTC\wgm
Look for a wgmclient.ini file as the indicator.
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Here's how you can get the 'About' window:
As for the installation folder - you can open Task Manager and look at properties of WWGM process:
Kind regards,
Dmitry
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My task manager does not list PTC Windchill Workgroup Manager.
uwgm_client.exe is not in the default location as shown in your screenshot.
Attempting to search for uwgm_client.exe, so far no luck.
Any ideas as to what's going on ?
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Please go to control panel --> Programs and Features. Search for PTC Windchill workgroup manager.
If it is not in programs and features means it is not installed.
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