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Ilink 3.4 M061 Corruption Issues

Level 7

Ilink 3.4 M061 Corruption Issues

FYI,

The corruption issues are not fixed with this latest build. We have been using M060 with patches (that are now included in M061) for several weeks and continue to have corruption issues. PTC has provided us with additional patches last week to correct our problem. However, after installing these patches Friday we have already had a corruption. This is derailing our effort to roll out WF4, very disappointing.

WF2 M280, 3.4 M061+patches

28 REPLIES 28

Ilink 3.4 M061 Corruption Issues

We have wondered if the corruption issues might go away by moving to
Wildfire 4. Can anyone from PTC comment on this theory?

Thanks!
Margi Korch





"Roger Mast"
<roger.mast@cnh.c <br="/> om> To
-
03/02/2009 06:46 cc
AM
Subject
[proi] - Ilink 3.4 M061 Corruption
Please respond to Issues
"Roger Mast"
<roger.mast@cnh.c <br="/> om>








FYI,


The corruption issues are not fixed with this latest build. We have been
using M060 with patches (that are now included in M061) for several weeks
and continue to have corruption issues. PTC has provided us with
additional patches last week to correct our problem. However, after
installing these patches Friday we have already had a corruption. This is
derailing our effort to roll out WF4, very disappointing.


WF2 M280, 3.4 M061+patches




RE: Ilink 3.4 M061 Corruption Issues

FYI:

Our experience so far after rolling out Ilink 3.4 M060 back last Thanksgiving is that we have only had one or two instances of workspace corruption, other than myself. I've blown mine up 3 times since the start of the year: one time, just a single workspace was corrupt (and I was able to delete and start over), the others, all the workspaces were corrupt where I hade to renbame the .proi folder & create a new one.. (The corrupt workspaces were inaccessible & cause Intralink to crash.). It's kind of fortunate that the admin (me) is seeing the worst of it and not the users.. Fewer hassles :-)

I have installed M061 and had one "corruption event", but I was using a .proi created by M060, which is advised against in the documentation. Since I've used anM061 created .proi, I've been OK (touch wood..). Hopefully I'll continue to run OK..

All our other users are still on M060 as I'm still testing M061, and with 40+ users we've not had much trouble..

We are now using WF4 M050 & M060 with Intralink 3.4 across the board..

Andrew Mansfield

KI, Green Bay, WI

Ilink 3.4 M061 Corruption Issues

M061 did not fix our issues, even with new .proi's. With M060 we had
workspace corruption around the world almost daily. While it has slowed
down, we have still seen issues locally since upgrading our client software.

When a workspace corruption occurs, the only option we have is to rename
the current .proi and let the software create a new one. Luckily we
backup the .proi each morning so we can at least go back to the previous
days work and retrieve what might have otherwise been lost from the
corruption.

Regards,

Brian S. Noll
Sr. Engineer/Technologist, Design Services, IT
Johnson Controls, Inc. <http:%5c%5cwww.johnsoncontrols.com%5c>

Ilink 3.4 M061 Corruption Issues

So related to Margi's question, have all these corruptions occurred with
WF4 and not WF3? I thought an impromptu survey at the beginning of this
showed problems with WF3 and 3.4 M060, not WF4. I'm sure I am not
remembering correctly though.

Ilink 3.4 M061 Corruption Issues

Daniel,

I was the one who did the quick survey. Out of the respondents at that time, all of them experienced errors with WF3.

Sincerely,
Brian Toussaint
CAD Administrator

These views are mine and not necissarily those of my employer.
Hoshizaki America, Inc.
618 Hwy. 74 S., Peachtree City, GA 30269

Ilink 3.4 M061 Corruption Issues

FWIW - We have not seen any of the Workspace corruption (Intralink 3.4
M060) people keep talking about. We are attributing that to our early
adoption of WF 4.



We hear of very few cases of this occurring with PTC customers that are
running WF 4. With that in mind, I would roll to WF 4 as soon as
possible as that MAY BE faster for you that waiting for PTC to solve
this.



- Ed


Ilink 3.4 M061 Corruption Issues

Unfortunately, there are companies that are using WF4 and still having
workspace corruptions.



Roger Mast

Haytools, Round Balers

Project Designer, CAD Coordinator

New Holland, PA

(717) 355-3561

-



THE ATTACHED FILE, INCLUDING THE INFORMATION CONTAINED HEREIN, IS A
CONFIDENTIAL AND PROPRIETARY PROPERTY OF CNH GLOBAL N.V. AND/OR ITS
SUBSIDIARIES. ANY USE, EXCEPT THAT FOR WHICH IT MAY BE LOANED, IS
PROHIBITED.


Ilink 3.4 M061 Corruption Issues

How many companies are on M060 or M061 on WF4??? Next question is how many
of these companies are experiencing corruptions, and what is the size of
their users bases?

We are running WF3, we have about 800 users and have abiout a 3%
corruption rate.





"MAST Roger" <->
03/02/2009 11:58 AM
Please respond to
"MAST Roger" <->


To
"Stevenson, Ed" <->, -
cc
"Houser, Josh" <->
Subject
[proi] - RE: Ilink 3.4 M061 Corruption Issues






Unfortunately, there are companies that are using WF4 and still having
workspace corruptions.

Roger Mast
Haytools, Round Balers
Project Designer, CAD Coordinator
New Holland, PA
(717) 355-3561
-

THE ATTACHED FILE, INCLUDING THE INFORMATION CONTAINED HEREIN, IS A
CONFIDENTIAL AND PROPRIETARY PROPERTY OF CNH GLOBAL N.V. AND/OR ITS
SUBSIDIARIES. ANY USE, EXCEPT THAT FOR WHICH IT MAY BE LOANED, IS
PROHIBITED.

RE: Ilink 3.4 M061 Corruption Issues

I've had all mine with WF3 but nearly all our other users are now on WF4 with little trouble.