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Index Search Solr: "no policy" objects

Chris17
11-Garnet

Index Search Solr: "no policy" objects

Hi there,

 

we have the index search enabled and the solr service running on our Windchill server. Unfortunately, the index search is not working.

 

In the policy administration, there is the default setting to index all objects:

 

2019-11-12 11_25_19-Policy Administration - Internet Explorer.png

 

However, the indexing administration tool shows lots of "no policy" objects:

 

2019-11-12 11_27_02-Indexing Administration - Internet Explorer.png

 

Can anyone give me a hint how to debug this further?

 

Thanks in advance and best regards

Chris

1 ACCEPTED SOLUTION

Accepted Solutions

Issue solved.

 

Although the index search was enabled in Site > Preferences > Search, I had to set

 

wt.index.enabled=true

 

in WINDCHILL_HOME/codebase/wt.properties.

 

Indexing is working flawlessly since then....

View solution in original post

2 REPLIES 2

"No Policy" objects are ones that are not being indexed because they have no indexing policy.

 

This online help section is relevant:

http://support.ptc.com/help/windchill/wc111_hc/whc_en/index.html#page/Windchill_Help_Center%2FPolicyAdminIndexAbout.html

 

I would suggest opening a Support case to help you look into this.  We have some Support engineers that specialize more with indexing/search issues, that may be able to see why this is.

 

 

Issue solved.

 

Although the index search was enabled in Site > Preferences > Search, I had to set

 

wt.index.enabled=true

 

in WINDCHILL_HOME/codebase/wt.properties.

 

Indexing is working flawlessly since then....

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