cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Internal Error on workspace caused by 'compare status'

Highlighted
Regular Member

Internal Error on workspace caused by 'compare status'



I have a user who has a couple relatively small workspaces that just
started showing "This error message has internal usage only. It should
be never put into stack. Please check the online knowledge database at
www.ptc.com and/or contact Technical Support" I looked at the table
display settings and found that if I removed the "Compare Status"
column, the workspace objects would appear just fine. But if I put that
column back in that, or any, saved table setting, the internal error
would reappear.



Has anyone ever seen this behavior before? According to the user, a
reboot did not clear up the problem.



Thanks,

John Frankovich

The GSI Group



1 REPLY 1

RE: Internal Error on workspace caused by 'compare status'

Try to login as the same user on another PC, and work with the same
workspace and data. If you don't get the issue here, you could try clearing
the internet explorer cache on his machine. This worked with a similar Table
Display issue that involved an infinitely reappearing Saved Table Display
Unavailable message box. We're on PDMLink M030 with two temp patches. The
first to resolve M020 Saved table display persistence errors that appeared
after upgrading from M010. The second to fix a checkin issue with parts that
start with a family table, which when deleted, the part cannot be checked
back in.

Jason


_____