[LDAP: error code 49 - Invalid Credentials]

[abaali]

Hello everyone,

I'm having trouble starting Windchill. Upon launch, the Server Manager opens and launches the Method Server who opens momentarily and closes.

The Method Server log is the following:

2017-02-09 07:51:50,556 INFO  [main] wt.system.out  - ------------------------------------------------------

2017-02-09 07:51:50,556 INFO  [main] wt.method.server.startup  - Starting MethodServer

2017-02-09 07:51:50,556 INFO  [main] wt.method.server.startup  - JVM id: 2892

2017-02-09 07:51:50,556 INFO  [main] wt.method.server.startup  - JVM: Oracle Corporation, Java HotSpot(TM) 64-Bit Server VM, 1.8.0_92 (25.92-b14), 64-bit

2017-02-09 07:51:50,556 INFO  [main] wt.method.server.startup  - OS: Windows Server 2012 R2, amd64, 6.3

2017-02-09 07:51:50,556 INFO  [main] wt.method.server.startup  - Host: WIN-9U6A5RRLNG0 (172.31.26.169)

2017-02-09 07:51:50,556 INFO  [main] wt.method.server.startup  - java.rmi.server.hostname: 172.31.26.169

2017-02-09 07:51:50,556 INFO  [main] wt.method.server.startup  - wt.rmi.server.hostname: ec2-35-156-59-114.eu-central-1.compute.amazonaws.com

2017-02-09 07:51:50,556 INFO  [main] wt.method.server.startup  - HeapDumpPath: D:\ptc\Windchill_11.0\Windchill\heapDumps

2017-02-09 07:51:50,556 INFO  [main] wt.method.server.startup  - Class path =

  D:\ptc\Windchill_11.0\Windchill\codebase

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\archiveClientWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\archiveServerWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\archiveWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\CounterPartWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\dpimplWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\dpinfraWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\Gantt.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\GanttExplorer.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\ie3rdpartylibs.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\ieWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\install.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\jmxcoreWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\jviews-chart-all.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\jviews-framework-all.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\jviews-gantt-all.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\mksapi.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\mpmlWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\mylyn-integration.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\pdmlWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\pjlWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\ProjectManagement.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\prowtWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\ptlcWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\reqlWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\restWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\rialtoWeb.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\RMWebServices.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\TwxIEWebService.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\wc3rdpartylibs.jar

  D:\ptc\Windchill_11.0\Windchill\codebase\WEB-INF\lib\wncWeb.jar

  D:\ptc\Windchill_11.0\Windchill\lib\esi.jar

  D:\ptc\Windchill_11.0\Windchill\lib\mpml.jar

  D:\ptc\Windchill_11.0\Windchill\lib\pdml.jar

  D:\ptc\Windchill_11.0\Windchill\lib\pjl.jar

  D:\ptc\Windchill_11.0\Windchill\lib\reql.jar

  D:\ptc\Windchill_11.0\Windchill\lib\servlet.jar

  D:\ptc\Windchill_11.0\Windchill\lib\wnc.jar

  D:\ptc\Windchill_11.0\Java\lib\tools.jar

  D:\ptc\Windchill_11.0\Windchill\tomcat\bin\bootstrap.jar

  D:\ptc\Windchill_11.0\Windchill\tomcat\bin\tomcat-juli.jar

  D:\ptc\Windchill_11.0\Windchill\srclib\wnc\WtAsmAgent.jar

2017-02-09 07:51:50,556 INFO  [main] wt.method.server.startup  - WTContext time zone set to Europe/Berlin; offset: 1.0

2017-02-09 07:51:50,571 INFO  [main] wt.method.server.startup  - Setting default time zone to GMT; offset: 0.0

2017-02-09 07:51:51,399 INFO  [main] wt.pom.properties  - wt.pom.maxDbConnections=                 15

2017-02-09 07:51:51,431 INFO  [main] wt.pom.properties  - wt.pom.minDbConnections=                 5

2017-02-09 07:51:51,462 INFO  [main] wt.pom.properties  - wt.pom.dbConnectionsHardLimit=           25

2017-02-09 07:51:51,462 INFO  [main] wt.pom.properties  - wt.pom.dbConnectionsSoftLimitWaitTime=   500

2017-02-09 07:51:51,462 INFO  [main] wt.pom.properties  - wt.pom.dbConnectionsWaitTime=            0

2017-02-09 07:51:51,462 INFO  [main] wt.pom.properties  - wt.pom.connectionCloserThreshold=        0

2017-02-09 07:51:51,462 INFO  [main] wt.pom.properties  - wt.pom.connectionCloserIdleTimeout=      0

2017-02-09 07:51:51,462 INFO  [main] wt.pom.properties  - wt.pom.connectionMonitorSleepInterval=   10

2017-02-09 07:51:51,462 INFO  [main] wt.pom.properties  - wt.pom.lostConnectionCodes=              1012,3113,3114,12571,17002,17401,17008,17410

2017-02-09 07:51:51,462 INFO  [main] wt.pom.properties  - wt.pom.recoverableConnectionCodes=       0,28,1012,17002,17008,17410

2017-02-09 07:51:51,462 INFO  [main] wt.pom.properties  - wt.pom.freeConnectionImmediate=          false

2017-02-09 07:51:51,462 INFO  [main] wt.pom.properties  - wt.pom.maxIdleStatementCaches=           0

2017-02-09 07:51:51,462 INFO  [main] wt.pom.properties  - wt.pom.jdbc.driver=                      oracle.jdbc.OracleDriver

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.jdbc.url=                         jdbc:oracle:thin:

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.jdbc.host=                        ec2-35-156-59-114.eu-central-1.compute.amazonaws.com

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.jdbc.port=                        1521

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.jdbc.service=                     wind

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.jdbc.database=                   

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.dbUser=                           wcadmin

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.dbSchemaUser=                     wcadmin

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.dbConnectionPropertiesNameList=  

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.dbConnectionPropertiesValueList= 

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.dbConnectionRetryCount=           80

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.userDefinedFunctionsFileName=     D:\ptc\Windchill_11.0\Windchill\db\userDefinedFunctions.xml

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.rowPrefetchCount=                 20

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.fetchSizes=                       [100, 500, 2000]

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.statementCacheSize=               50

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.cachedStatementReuseLimit=        50

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.feedbackInterval=                 500

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.interruptInterval=                50

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.cachedStatementRSLimit=           -1

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.implicitTransactions=             false

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.implicitTransactionsRollbackTime= 600

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.navigateDepthThreshold=           4

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.navigateDepthUnionLimit=          10

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.queryDepthThreshold=              3

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.queryDepthInClauseSizeLimit=      300

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.lobChunkSize=                     32528

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.log.JDBCStatements=               false

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.log.fileJDBC=                     null

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.log.filterJDBC=                   null

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.chunk.defaultSize=                300

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.objectReferenceQuerySize=         254

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.objectReferenceQueryChunkSize=    500

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.objectReferenceQueryArrayTableEnabled= true

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.inflateHint=                      RULE

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.inflateSingleTableMode=           true

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.useBind=                          true

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.inClauseFixedSize=                5

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.inClauseSizeLimit=                1000

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.inClauseBindLimit=                300

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.inClauseUseBindOptimization=      true

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.inClauseBindOptimizationThreshold=250

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.inClauseBindOptimizationTempTableUsePrimaryKey=true

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.inClauseBindOptimizationCardinality=-1

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.cardinalityValueFixedSize=        100

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.queryBindLimit=                   65536

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.tempTableNumberPerThreshold=      5

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.tempTableArraySizeNumberOfThreshold=3

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.tempTableArraySizeThresholdValues=200,1000, 2000

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.tempTable.insertChunkSize=50000

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.startupQueryLimit=                -1

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.queryLimit=                       -1

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.paging.queueInvokeTime=           600

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.paging.sessionCleanupTime=        1800

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.paging.threshold=                 -1

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.paging.insertChunkSize=           250

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.paging.fetchLimit=                15

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.paging.fetchSleepInterval=        1000

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.paging.closeSleepInterval=        600

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.paging.snapshotQueryLimit=        -1

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.paging.pagingSessionLimit=        5

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.statementCache.summaryInterval=   2000

2017-02-09 07:51:51,478 INFO  [main] wt.pom.properties  - wt.pom.enableNLSSort=                    true

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.constantArrayTableLimit=          4000

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.traceTiming.enable=               true

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.blobRead.handle620LV=             false

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.blobRead.handleOldLV=             false

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.blobRewrite.enabled=              false

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.selectForUpdateEnabled=           false

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.refreshCache.enabled=             true

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.refreshCache.summeryInterval=     0

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.refreshCache.size=                300

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.enableSQL99OuterjoinSyntax=       false

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.enableInListOptimizationWarning=  false

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.refIntegrity.ownerQuery.chunkThreshold=-1

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.refIntegrity.ownerQuery.roleChunkSize=-1

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.refIntegrity.ownerQuery.objectChunkSize=-1

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.refIntegrity.removeOids.objectChunkSize=-1

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.batch.spec.tableExpressionThreshold=5

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.batch.spec.useTableType=          true

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.batch.spec.useColumnList=         true

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.batch.spec.delete.classChunkSize= 2000

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.batch.spec.delete.chunkSize=      5000

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.batch.spec.delete.dispatchEvents= false

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.batch.retry.enable=               true

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.batch.closePreparedStatement.threshold=-1

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.batch.insert.chunkSize=           100000

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.batch.update.chunkSize=           100000

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.combineOrSubSelectExpressions=    true

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.emptyTableQueryClassChunkSize =   400

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.emptyTableQuery.excludedSourceClassNames =   wt.fv.master.MasteredOnReplicaItem,wt.fv.FvItem,wt.fv.FvMountValidatorLock

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.maxQueryRetryCount=               5

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.pdsDecoderBypassUserLoader =      true

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.oracle.blobExplictOpen.enable=    false

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.oracle.blobInlineWriteThreshold=  -1

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.oracle.disableAlwaysSemiJoin=     true

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.oracle.jdbcConnectionMemoryLimit= 48

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.oracle.jdbcConnectionUseService=  true

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.oracle.nlssort.truncateLength=    600

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.resultSetThreadPool.size =        7

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.resultSetThreadPool.queueSize =   -1

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.resultSetThreadPool.implicitEnabled=false

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.externalTableValidSchemaNames =   null

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.pdsHandleByteAsShort =            false

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.pdsTruncateDate =                 true

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - wt.pom.useExplicitTimezoneForJDBC =      false

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - Windchill DataStore: Oracle

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - Windchill DataStore is not cluster

2017-02-09 07:51:51,493 INFO  [main] wt.pom.properties  - JDBC Driver Version: major=12 minor=1

2017-02-09 07:51:51,728 INFO  [main] wt.method.server.startup  - MethodServer created - port 5003: MethodServerImpl[UnicastServerRef2 [liveRef: [endpoint:[172.31.26.169:5003,wt.boot.WTRMIMasterSocketFactory@1e240](local),objID:[-6bc69733:15a21a4703d:-7ffc, 4689392886346469270]]]]

2017-02-09 07:51:51,743 INFO  [main] wt.util.WTPropertiesWatcher  - wt.properties being watched at: D:\ptc\Windchill_11.0\Windchill\codebase\wt.properties

2017-02-09 07:51:52,071 INFO  [main] wt.method.server.startup  - Starting services - class = wt.services.StandardServicesHandler

2017-02-09 07:51:53,306 INFO  [main] wt.system.err  - javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials]

2017-02-09 07:51:53,306 INFO  [main] wt.system.err  - at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3135)

2017-02-09 07:51:53,306 INFO  [main] wt.system.err  - at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3081)

2017-02-09 07:51:53,306 INFO  [main] wt.system.err  - at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2883)

2017-02-09 07:51:53,306 INFO  [main] wt.system.err  - at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2797)

2017-02-09 07:51:53,306 INFO  [main] wt.system.err  - at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:319)

2017-02-09 07:51:53,306 INFO  [main] wt.system.err  - at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:192)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:210)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:153)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:83)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:684)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:313)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at javax.naming.InitialContext.init(InitialContext.java:244)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at javax.naming.ldap.InitialLdapContext.<init>(InitialLdapContext.java:154)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.infoengine.jndi.DirContextWrapper.<init>(DirContextWrapper.java:89)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.infoengine.jndi.JNDIAdapterImpl.getDirContext(JNDIAdapterImpl.java:299)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.infoengine.jndi.JNDIAdapterImpl.processRequest(JNDIAdapterImpl.java:209)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.infoengine.au.DirectoryService.queryObjects(DirectoryService.java:153)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.infoengine.au.DirectoryInputStream.setUrl(DirectoryInputStream.java:92)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.infoengine.au.DirectoryInputStream.<init>(DirectoryInputStream.java:72)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.infoengine.au.DirectoryPropertyInputStream.setUrl(DirectoryPropertyInputStream.java:102)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.infoengine.au.DirectoryPropertyInputStream.<init>(DirectoryPropertyInputStream.java:72)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1162)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1153)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1099)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1077)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.infoengine.au.NamingService.setProperties(NamingService.java:1160)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.infoengine.au.NamingService.newInstance(NamingService.java:265)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at com.infoengine.au.NamingService.newInstance(NamingService.java:197)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at wt.federation.StandardFederationService.initInfoEngineProperties(StandardFederationService.java:2267)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at wt.org.StandardOrganizationServicesManager.<clinit>(StandardOrganizationServicesManager.java:444)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at java.lang.Class.forName0(Native Method)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at java.lang.Class.forName(Class.java:264)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at wt.services.ManagerImplementation.create(ManagerImplementation.java:235)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at wt.services.StandardManagerFactory.createImplementations(StandardManagerFactory.java:135)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at wt.services.StandardManagerFactory.<init>(StandardManagerFactory.java:117)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at wt.services.StandardManagerFactory$Singleton.<clinit>(StandardManagerFactory.java:73)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at wt.services.StandardManagerFactory.getInstance(StandardManagerFactory.java:102)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at wt.services.StandardManagerService.createFactory(StandardManagerService.java:373)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at wt.services.StandardManagerService.initialize(StandardManagerService.java:363)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at wt.services.StandardManagerService.newStandardManagerService(StandardManagerService.java:99)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at wt.services.StandardServicesHandler.getFactory(StandardServicesHandler.java:51)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at wt.services.StandardServicesHandler.start(StandardServicesHandler.java:42)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at wt.method.MethodServerMain.run(MethodServerMain.java:602)

2017-02-09 07:51:53,321 INFO  [main] wt.system.err  - at wt.method.MethodServerMain.main(MethodServerMain.java:372)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - java.io.IOException: com.infoengine.exception.adapter.IEAdapterException; nested exception is:

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials]

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1217)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1153)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1099)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1077)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at com.infoengine.au.NamingService.setProperties(NamingService.java:1160)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at com.infoengine.au.NamingService.newInstance(NamingService.java:265)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at com.infoengine.au.NamingService.newInstance(NamingService.java:197)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at wt.federation.StandardFederationService.initInfoEngineProperties(StandardFederationService.java:2267)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at wt.org.StandardOrganizationServicesManager.<clinit>(StandardOrganizationServicesManager.java:444)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at java.lang.Class.forName0(Native Method)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at java.lang.Class.forName(Class.java:264)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at wt.services.ManagerImplementation.create(ManagerImplementation.java:235)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at wt.services.StandardManagerFactory.createImplementations(StandardManagerFactory.java:135)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at wt.services.StandardManagerFactory.<init>(StandardManagerFactory.java:117)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at wt.services.StandardManagerFactory$Singleton.<clinit>(StandardManagerFactory.java:73)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at wt.services.StandardManagerFactory.getInstance(StandardManagerFactory.java:102)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at wt.services.StandardManagerService.createFactory(StandardManagerService.java:373)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at wt.services.StandardManagerService.initialize(StandardManagerService.java:363)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at wt.services.StandardManagerService.newStandardManagerService(StandardManagerService.java:99)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at wt.services.StandardServicesHandler.getFactory(StandardServicesHandler.java:51)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at wt.services.StandardServicesHandler.start(StandardServicesHandler.java:42)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at wt.method.MethodServerMain.run(MethodServerMain.java:602)

2017-02-09 07:51:53,368 INFO  [main] wt.system.err  - at wt.method.MethodServerMain.main(MethodServerMain.java:372)

2017-02-09 07:51:53,368 ERROR [main] wt.org.StandardOrganizationServicesManager  -

java.io.IOException: com.infoengine.exception.adapter.IEAdapterException; nested exception is:

javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials]

  at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1217)

  at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1153)

  at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1099)

  at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1077)

  at com.infoengine.au.NamingService.setProperties(NamingService.java:1160)

  at com.infoengine.au.NamingService.newInstance(NamingService.java:265)

  at com.infoengine.au.NamingService.newInstance(NamingService.java:197)

  at wt.federation.StandardFederationService.initInfoEngineProperties(StandardFederationService.java:2267)

  at wt.org.StandardOrganizationServicesManager.<clinit>(StandardOrganizationServicesManager.java:444)

  at java.lang.Class.forName0(Native Method)

  at java.lang.Class.forName(Class.java:264)

  at wt.services.ManagerImplementation.create(ManagerImplementation.java:235)

  at wt.services.StandardManagerFactory.createImplementations(StandardManagerFactory.java:135)

  at wt.services.StandardManagerFactory.<init>(StandardManagerFactory.java:117)

  at wt.services.StandardManagerFactory$Singleton.<clinit>(StandardManagerFactory.java:73)

  at wt.services.StandardManagerFactory.getInstance(StandardManagerFactory.java:102)

  at wt.services.StandardManagerService.createFactory(StandardManagerService.java:373)

  at wt.services.StandardManagerService.initialize(StandardManagerService.java:363)

  at wt.services.StandardManagerService.newStandardManagerService(StandardManagerService.java:99)

  at wt.services.StandardServicesHandler.getFactory(StandardServicesHandler.java:51)

  at wt.services.StandardServicesHandler.start(StandardServicesHandler.java:42)

  at wt.method.MethodServerMain.run(MethodServerMain.java:602)

  at wt.method.MethodServerMain.main(MethodServerMain.java:372)

2017-02-09 07:51:53,368 ERROR [main] wt.method.server.startup.services  - Failed to create: wt.services.service.90=wt.org.OrganizationServicesManager/wt.org.StandardOrganizationServicesManager

java.lang.ExceptionInInitializerError

  at wt.org.StandardOrganizationServicesManager.<clinit>(StandardOrganizationServicesManager.java:482)

  at java.lang.Class.forName0(Native Method)

  at java.lang.Class.forName(Class.java:264)

  at wt.services.ManagerImplementation.create(ManagerImplementation.java:235)

  at wt.services.StandardManagerFactory.createImplementations(StandardManagerFactory.java:135)

  at wt.services.StandardManagerFactory.<init>(StandardManagerFactory.java:117)

  at wt.services.StandardManagerFactory$Singleton.<clinit>(StandardManagerFactory.java:73)

  at wt.services.StandardManagerFactory.getInstance(StandardManagerFactory.java:102)

  at wt.services.StandardManagerService.createFactory(StandardManagerService.java:373)

  at wt.services.StandardManagerService.initialize(StandardManagerService.java:363)

  at wt.services.StandardManagerService.newStandardManagerService(StandardManagerService.java:99)

  at wt.services.StandardServicesHandler.getFactory(StandardServicesHandler.java:51)

  at wt.services.StandardServicesHandler.start(StandardServicesHandler.java:42)

  at wt.method.MethodServerMain.run(MethodServerMain.java:602)

  at wt.method.MethodServerMain.main(MethodServerMain.java:372)

Caused by: java.io.IOException: com.infoengine.exception.adapter.IEAdapterException; nested exception is:

javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials]

  at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1217)

  at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1153)

  at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1099)

  at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1077)

  at com.infoengine.au.NamingService.setProperties(NamingService.java:1160)

  at com.infoengine.au.NamingService.newInstance(NamingService.java:265)

  at com.infoengine.au.NamingService.newInstance(NamingService.java:197)

  at wt.federation.StandardFederationService.initInfoEngineProperties(StandardFederationService.java:2267)

  at wt.org.StandardOrganizationServicesManager.<clinit>(StandardOrganizationServicesManager.java:444)

  ... 14 more

2017-02-09 07:51:53,384 FATAL [main] wt.method.server  - MethodServerMain abort

java.io.IOException: com.infoengine.exception.adapter.IEAdapterException; nested exception is:

javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials]

  at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1217)

  at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1153)

  at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1099)

  at com.infoengine.au.IEProperties.resetProperties(IEProperties.java:1077)

  at com.infoengine.au.NamingService.setProperties(NamingService.java:1160)

  at com.infoengine.au.NamingService.newInstance(NamingService.java:265)

  at com.infoengine.au.NamingService.newInstance(NamingService.java:197)

  at wt.federation.StandardFederationService.initInfoEngineProperties(StandardFederationService.java:2267)

  at wt.org.StandardOrganizationServicesManager.<clinit>(StandardOrganizationServicesManager.java:444)

  at java.lang.Class.forName0(Native Method)

  at java.lang.Class.forName(Class.java:264)

  at wt.services.ManagerImplementation.create(ManagerImplementation.java:235)

  at wt.services.StandardManagerFactory.createImplementations(StandardManagerFactory.java:135)

  at wt.services.StandardManagerFactory.<init>(StandardManagerFactory.java:117)

  at wt.services.StandardManagerFactory$Singleton.<clinit>(StandardManagerFactory.java:73)

  at wt.services.StandardManagerFactory.getInstance(StandardManagerFactory.java:102)

  at wt.services.StandardManagerService.createFactory(StandardManagerService.java:373)

  at wt.services.StandardManagerService.initialize(StandardManagerService.java:363)

  at wt.services.StandardManagerService.newStandardManagerService(StandardManagerService.java:99)

  at wt.services.StandardServicesHandler.getFactory(StandardServicesHandler.java:51)

  at wt.services.StandardServicesHandler.start(StandardServicesHandler.java:42)

  at wt.method.MethodServerMain.run(MethodServerMain.java:602)

  at wt.method.MethodServerMain.main(MethodServerMain.java:372)

2017-02-09 07:51:53,399 FATAL [main] wt.method.server.shutdown  - Stopping services...

2017-02-09 07:51:53,399 INFO  [main] wt.system.out  - WARNING: The ManagerService is not initialized!  This can be caused by:

2017-02-09 07:51:53,399 INFO  [main] wt.system.out  - 1) Attempting to invoke a server only method from a remote client

2017-02-09 07:51:53,399 INFO  [main] wt.system.out  - 2) Attempting to invoke a method on a service from the constructor or static initializer of another service

2017-02-09 07:51:53,399 FATAL [main] wt.method.server.shutdown  - MethodServer stopped

2017-02-09 07:51:53,603 INFO  [wt.log4j.jmx.AsyncJDBCAppender.worker] wt.pom.properties  - Connection: datastore=Oracle(Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production) jdbcVersion=4.1 driver=Oracle JDBC driver(12.1.0.1.0) driverVersion=12.1

I tried restarting Windchill DS, Apache, and the Server Manager.

Can someone please help me?

[SergeyEfimov]

Did you make rehost?

Do you have the windchill server with an active directory adapter?

[abaali]

I didn't rehost but I think something happened with the same effect. How can I connect (or make sure that it already is) my Windchill Server to an active directory adapter?

Thank you so much..

Ammar

[abaali]

I enable more logs and got this:

2017-02-09 10:05:51,138 WARN  [main] com.ptc.windchill.keystore.KeyStoreProxy  - Creating new keystore

2017-02-09 10:05:51,138 DEBUG [main] com.ptc.windchill.keystore.KeyStoreProxy  - Getting a key that does not exist: (encrypted.ie.ldap.managerPw)

2017-02-09 10:05:51,294 INFO  [main] wt.system.err  - javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials]

Do you know how Windchill fetches the encryption?

[bkontham]

Hi Ammar,

Looks like Windchill is unable to fetch the passwords for Database, LDAP etc. from Keystore files. Did you correct the dbpassword yesterday? Update the Ldap password from site.xconf using xconfmanager and see if you get any other password issue. If so, then you have to recreate the keystore.

Refer the below article to recreate it.

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS110492

Thanks,

Bhagirath

[abaali]

Thanks a lot Bhagirath! I recreated the keystore and got past the error LDAP: error code 49, but I encountered LDAP: error code 53

javax.naming.OperationNotSupportedException: [LDAP: error code 53 - Rejecting the requested operation  because the connection has not been authenticated];

I can connect to Windchill DS but something is wrong when Windchill tries to connect to the LDAP upon launch. Any clue?

Thanks again!

Ammar

[SergeyEfimov]

May be you need to change password for mapcredentials.admin.adapters

Title	How to change the password of the property mapcredentials.admin.adapters in Windchill PDMLink
Description	How to change the password of the property mapcredentials.admin.adapters
Applies To	Windchill PDMLink 10.0 to 11.0
Cause
Resolution	Refer to your HelpCenter "Credentials Mapping for Adapters", Managing the Credential Task. Use the xconfmanager tool from a Windchill shell xconfmanager --add "mapcredentials.admin.adapters=<JNDI-adapter>^<user cn>^<password>" –p ​This way the password will be stored encrypted in the Windchill configuration files Alternatively the password can be typed in the site.xconf file directly and then propagated xconfmanager -p ​This way the password will be stored in clear text in the Windchill configuration files

[abaali]

Thank you Sergey, it seems like the definition of my password encryption got erased, not sure why.

I now get error javax.naming.OperationNotSupportedException: [LDAP: error code 53 - Rejecting the requested operation  because the connection has not been authenticated];

Did you ever see this?

[SergeyEfimov]

The error message "LDAP: error code 53 - Rejecting the requested operation because the connection has not been authenticated" is display in the logs in Windchill PDMLink

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS77583

[abaali]

I appreciate all the responses.

For those with a similar error in the future: I had to roll-back my machine to my latest working state. No solution here fixed my problem..

Good luck,

Ammar

[FrancoisDelys]

in addition with jndi you must respect this exact process :

your original map credential file is located at windchill\codebase\WEB-INF\mapCredentials.txt and looks like this if using an enterprise ldap :

mapcredentials.admin.adapters=net.<yourdomain>.Ldap^cn\=<DsAccount>r^encrypted.net.<yourdomain>.Ldap.cn\=<DsAccount>r;net.<yourdomain>.<yourserver>.ldap-pending^cn\=<DsAccount>^encrypted.net.<yourdomain>.<yourserver>.ldap-pending.cn\=<DsAccount>;net.<yourdomain>.EnterpriseLdap^<youraccount>^encrypted.net.<yourdomain>.EnterpriseLdap.<youraccount>
mapcredentials.nonprivileged.adapters=

The new map credential will erase the old one, using the shell, ldap info per ldap info, ie : ldap, pending then after ldap and ending with enterprise ldap.

caution : input the "-" with your keyboard rather than copy paste in the shell.   the "<>" must be replaced with "your data".

open a windchill shell and type :

xconfmanager -t codebase/WEB/mapCredentials.txt -s "mapcredentials.admin.adapters=net.<yourdomain>.EnterpriseLdap^CN=<youraccount>,OU=<depending on your enterprise ldap orgs>,OU=< same specific> -,DC=<yourdomaindc>,DC=net^<yourpassword>"

hit enter, the shell will display :

Default product root=[...]Windchill\bin\.. java -jar "[...]Windchill\bin\..\codebase\WEB-INF\lib\install.jar" -r "[...]Windchill\bin\.." -t codebase/WEB/mapCredentials.txt -s "mapcredentials.admin.adapters=net.yourdomain.EnterpriseLdap^CN=<youraccount>,OU=<depending on your enterprise ldap orgs>,OU=< same specific> -,DC=<yourdomain dc>,DC=net^<yourpassword>"

then type

xconfmanager -t codebase/WEB-INF/mapCredentials.txt --add "mapcredentials.admin.adapters=net.<yourdomain>.Ldap^cn=<DsAccount>^<DsPassword>"

hit enter, the shell will display :

Default product root=[...]Windchill\bin\.. java -jar "[...]Windchill\bin\..\codebase\WEB-INF\lib\install.jar" -r "[...]Windchill\bin\.." -t codebase/WEB-INF/mapCredentials.txt --add "mapcredentials.admin.adapters=net.yourdomain.Ldap^cn=<DsAccount>^<DsPassword>"

then type

xconfmanager -t codebase/WEB-INF/mapCredentials.txt --add "mapcredentials.admin.adapters=net.<yourdomain>.<yourserver>.ldap-pending^cn=<DsAccount>^<DsPassword>"

hit enter, the shell will display :

Default product root=[...]Windchill\bin\.. java -jar "[...]Windchill\bin\..\codebase\WEB-INF\lib\install.jar" -r "[...]Windchill\bin\.." -t codebase/WEB-INF/mapCredentials.txt --add "mapcredentials.admin.adapters=net.<yourdomain>.<yourserver>.ldap-pending^cn=<DsAccount>^<DsPassword>"

then type

xconfmanager -p

then restart apache an windchill.