Login Authorization Failed Error

[VINO]

I'm trying to change the URL of my Windchill by doing reverse proxy of Apache. I'm reffering WCAdv Deployment guide and also

this thread http://communities.ptc.com/thread/34430.

I have completed all the steps and after restarted all the services.Then when I try to access windchill

with my new URL it is showing Login Authorization failed error.But it didn't asked for username,password.

Am I missing something?I have attached the image for my error.I need your help and suggestions.

Thanks

[aadal]

Hello Vino,

I'm reffering the reverse proxy solution on 10.2 Windchill Environment that is similar to the thread you are refering. I did all the config shown below as well as dns records via hosts file.

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS68466

I get the same message you had.

Did you solve the issue.

Can you show me the solution?

Thanks

[ChrisSpartz]

Did you restart your browser after setting up the reverse proxy? The error that Vino shows above looks like the user was already logged into Windchill when apache's configuration was changed. Try restarting your browser and see if you can log in. If you can't authenticate after restarting your browser, then that means there's a problem with Apache's authentication configuration.

[aadal]

Thank you for your reply.

I copied Apache folders from Windchill server to Proxy Server then edited httpd.conf file. I think that was why I was getting the error. It is better to install a new apache instead of copying one to another location.

I understand copying apache is not enough for a stable solution. When copied there are lots of config that should be considered. Then I seek for Apache installation file on web and found Apache Version 2.2.25 download link from apache.org domain.

Reverse Proxy on Windchill is working stable now after installing the one I downloaded. Of course I did all the configs written in the solution I referred.

Thanks