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MS Excel Freeze during Checkout

Alex1988
12-Amethyst

MS Excel Freeze during Checkout

Hi all,

 

We recently updated Windchill to CPS26 and not it seems DTI has an issue while checking out Excel and PPT files. For Work it works fine. We are using Microsoft Office Professional plus 2016.

 

Did anyone have this issues until now?

1 ACCEPTED SOLUTION

Accepted Solutions
Alex1988
12-Amethyst
(To:Alex1988)

PTC Provided in this case a Workaround until the problem is actually fixed.

This can be found in the following article:

 

https://www.ptc.com/en/support/article?n=CS239219

 It assumes unchecking the "Promt for File Overwrite" and "Promt for Checkout and Checkin". As mentioned this issue happens only in case of Excel and Power Point Documents. For Word it works fine.

 

Alex

 

View solution in original post

1 REPLY 1
Alex1988
12-Amethyst
(To:Alex1988)

PTC Provided in this case a Workaround until the problem is actually fixed.

This can be found in the following article:

 

https://www.ptc.com/en/support/article?n=CS239219

 It assumes unchecking the "Promt for File Overwrite" and "Promt for Checkout and Checkin". As mentioned this issue happens only in case of Excel and Power Point Documents. For Word it works fine.

 

Alex

 

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