Master exists more than once

[ptc-4550828]

I am using Windchill PDMLink Release 11.2 and Datecode with CPS 11.2.1.8

Hi,

User not able to promote the object.
Getting the error message as:
Error while trying to promote PDMLink objects : Master exists more than once: XXXXX.asm
There is no WT Part availabel for the assembly.
Could you please help to fix the issues.
Thanks in advance.

Thanks & Regards,
Balakrishnan

Here are the errors that I faced
Error while trying to promote PDMLink objects : Master exists more than once: XXXXX.asm

[avillanueva]

Are there any customizations around the promotion request in use? This is just CAD data right?

[ptc-4550828]

Hi,
Yes, this is only CAD Object. No promotion request is used in this case. Thanks for the followup.

[joe_morton]

Can you share a screenshot?

Does the assembly contain the same child on two different line items? 

[ptc-4550828]

Hi,

Thanks for your response.
One of the Assembly instance and related drawing present in level 3 of parent assembly has multiple WT Part connections. The issue got resolved after removing all of them.

[Fadel]

check if you really have duplicate numbers :

select wtpartnumber, count (wtpartnumber) from wtpartmaster GROUP by wtpartnumber ;

select DOCUMENTNUMBER, count (DOCUMENTNUMBER) from epmdocumentmaster GROUP by DOCUMENTNUMBER ;

Do you have any Drawing  associated with multiple WTParts of referenced 3D models with Content / Calculated associations ?

[ptc-4550828 · Accepted solution]

Hi,

Thanks for your response.
One of the Assembly instance and related drawing present in level 3 of parent assembly has multiple WT Part connections. The issue got resolved after breaking all the associations.