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No thumbnails generated for Office file in Windchill PDMLink 10.0 M030

zdong-2
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No thumbnails generated for Office file in Windchill PDMLink 10.0 M030

Custom environment:

OFFICE worker

version

Adaptersoffice worker

Creo View 1.0 (MCAD,ECAD)_M030_Windows

Officeoffice worker

Office 2010

AcrobatPro_9

AcrobatPro_9

LiveCycle ES2office worker

Adobe LiveCycle ES3 for JBoss_M010

The following has been installed:  please see the attachment: software has been installed.png

1. pview_batch\resources\acrobat\CreoView_Acrobat_Plugin.msi

2. Microsoft .NET Framework 4 Client profile

3. Microsoft .NET Framework 4 Extended

4.  Microsoft visual C++

Is there any reason for this issue ?

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