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OK button doesn't work anymore for Rename action

flemoine
3-Visitor
3-Visitor
‎May 15, 2017 12:31 PM
‎May 15, 2017 12:31 PM

OK button doesn't work anymore for Rename action

Hi everybody !

Since this morning, when I want to rename a CAD document, the button "OK" doesn't work. I can click but nothing happen, the window doesn't close and the rename is not done.

Saturday, an installation of optional components has been done (ProjectLink, MPM Link...) and the problem was not present before.

Do you have an idea ?

For information:

- Windchill M010-CPS04

- No error in method server logs/apache logs

- Tomcat, InfoEngine caches has been cleared after installation

Thank you in advance for your support

Florent

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2 REPLIES 2
RandyJones
19-Tanzanite
19-Tanzanite
(To:flemoine)
‎May 15, 2017 05:49 PM
‎May 15, 2017 05:49 PM

This sounds like a cached javascript issue. Clear your browser cache, reload the Windchill page and try again.

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flemoine
3-Visitor
3-Visitor
(To:RandyJones)
‎May 16, 2017 01:57 AM
‎May 16, 2017 01:57 AM

Unfortunately it is not. I've already tried to clear all the caches but it doesn't work anymore.

I checked in developer mode for Internet Explorer, and when I click on OK, I get this:

Untitled.png

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