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PDF file in windchill, all are “squares” in place of Chinese characters

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Newbie

PDF file in windchill, all are “squares” in place of Chinese characters

After uploading drawing into Windchill, the PDF will be generated,however, the Chinese fonts are showing as all "SQUARES" in PDF. 

MS_8789217_1-1600391567856.png

Following https://www.ptc.com/en/support/article/CS35859?art_lang=en , still same issue.

MS_8789217_0-1600391311993.png

really need help to solve the issue.

 

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