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PDF file in windchill, all are “squares” in place of Chinese characters

MS_8789217
1-Newbie

PDF file in windchill, all are “squares” in place of Chinese characters

After uploading drawing into Windchill, the PDF will be generated,however, the Chinese fonts are showing as all "SQUARES" in PDF. 

MS_8789217_1-1600391567856.png

Following https://www.ptc.com/en/support/article/CS35859?art_lang=en , still same issue.

MS_8789217_0-1600391311993.png

really need help to solve the issue.

 

2 REPLIES 2

No solution?

I'd suggest opening a Support case, for this issue, to get to the bottom of this.

It certainly does seem like some language pack/locale/language issue, with the configuration in either the product, or the browser being used, since it's not showing the multibyte characters properly.

 

Mike

 

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