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PDML & ProE Licenses

TerryMcFall
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1-Visitor
‎Nov 22, 2011 12:30 PM
‎Nov 22, 2011 12:30 PM

PDML & ProE Licenses

We're having license problems for remote WAN users connecting to PDMLink - users report losing a license while working in ProE & PDML. Our servers are in Calif and this is affecting users in UK and EU, again - while working in the software. I could understand if they were called away and the license timed out but that is not the case.

Have others encountered licensing problems w/PDMLink & ProE? The same users never had this problem with IL 3.4 and Windchill doesn't have a license server, so I'm puzzled as to why this happens now w/ProE licenses & PDMLink.

PTC has offered to troubleshoot in a test environment but we don't have one yet and this has been an ongoing problem.

ProE WF4 M190 & PDML 9.1 M060.

Thanks for any suggestions that are offered.

-Ter

Terrence McFall
CAD Systems Administrator

Varian Medical Systems
911 Hansen Way
Palo Alto, CA 94304
650-424-6039 desk
650-799-0179 cell

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2 REPLIES 2
patrick.chin1
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(To:TerryMcFall)
‎Nov 23, 2011 01:26 PM
‎Nov 23, 2011 01:26 PM

Got some questions:



  • Are you getting no server connection which points to Windchill?

    • Then your ProE session ask to work offline.


  • Or are you getting ProE license flexlm issue where it states unable to attain license?

    • Then your Flexlm server has issues connecting to ProE


You mention WAN and accross oceans. We had that issue with latency and poor connections across waters. Suggestions is to have:



  • a remote VLAN switch in the UKoffice where your usealways connected to your internal North America site.

  • get better throughput with the remote router

  • replicated Windchill server or a triad ProE license configuration in UK

  • use Windows 2007 64bit with at least 8gigs of RAM and a
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patrick.chin1
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(To:TerryMcFall)
‎Nov 28, 2011 05:22 PM
‎Nov 28, 2011 05:22 PM

Are you interested in investing and saving using ZERO CLIENT technology through the WAN? It has major benefits of true virtualization of applicaiton desktop. http://searchvirtualdesktop.techtarget.com/definition/zero-client


We are are going to try to benchmark it overseas to our servers locally.

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