PDMLink mount vault error

[YK_12085219]

I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.1.0


It seems that the path for the Temp mount in Windchill has suddenly changed, causing issues with the file storage path. Based on our investigation, it appears that incorrect mount settings are preventing files from being created properly or leading to abnormal file paths. Could you help us identify the root cause of this issue?



Here are the errors that I faced
method server log:
ERROR : wt.fv.master - Error in doDirectDownload. Root cause: wt.fv.FvFileDoesNotExist: java.nio.file.NoSuchFileException: E:\FileVaults\vaults\defaultuploadrootfolder5\00000005692c04
중첩 예외: java.nio.file.NoSuchFileException: E:\FileVaults\vaults\defaultuploadrootfolder5\00000005692c04

[VladimirN · Accepted solution]

Articles:

• "[Knowledge Hub] Windchill PLM - Troubleshooting "wt.fv.FvFileDoesNotExist" errors": https://www.ptc.com/en/support/article/CS81774 
• "Error "wt.fv.FvFileDoesNotExist" occurs in Windchill PDMLink": https://www.ptc.com/en/support/article/CS47218