PSI fails with error as follows
DEBUG 25-11-2021 18:15:53 - Installation is Aborting.
The following logs contain information that may be useful for diagnosing installation problems.
Please include them in your support requests.
C:\ptc\Windchill_12.0\HTTPServer\logs\error.log
C:\ptc\Windchill_12.0\HTTPServer\logs\access.log
FATAL 25-11-2021 18:17:02 - Aborting installation.
FATAL 25-11-2021 18:17:02 - Installation is Aborting.
The following logs contain information that may be useful for diagnosing installation problems.
Please include them in your support requests.
C:\ptc\Windchill_12.0\HTTPServer\logs\error.log
C:\ptc\Windchill_12.0\HTTPServer\logs\access.log
FATAL 25-11-2021 18:17:02 - HTTP Server failed to start.
--- Summary of error.log ---
No issues were retrieved from the specified log(s).
Consult the log files for further investigation.
--- Summary of access.log ---
No issues were retrieved from the specified log(s).
Consult the log files for further investigation.
FATAL 25-11-2021 18:17:02 - aborting: original exit_code = -1
FATAL 25-11-2021 18:17:02 - aborting: normalized exit_code = 1
DEBUG 25-11-2021 18:17:02 - SHUTDOWN REQUESTED
DEBUG 25-11-2021 18:17:02 - (X) commiting registry
DEBUG 25-11-2021 18:17:02 - (X) shutting down service manager
DEBUG 25-11-2021 18:17:03 - (X) cleaning up temporary directories
DEBUG 25-11-2021 18:17:03 - Exiting with exit code: 1
DEBUG 25-11-2021 18:17:03 - java.lang.NullPointerException
DEBUG 25-11-2021 18:17:03 - cleanUp()
DEBUG 25-11-2021 18:17:03 - calling cleanUpWin32()
