PTC Solution Installer 10.2 M020-CPS15 no option to Update Existing Installation
I am running Windchill PDM Link 10.2 Datecode M020-CPS02.
I am trying to update with CSPs and running the PTC solution installer . I have followed the pre install steps as outlined in the guides, but when I get to the options screen, the option to "Update Existing Installation" is greyed out. The PTC services are stopped and windchill server and backgroun method servers are off.