PTC Solution Installer 11.0 - problem with updating installation Standalone Product

[sniemiec]

Hi,

I have installed Windchill PDM Link 11.0 F000. I want to update existing server installation (install Gateway for Cadence ADW) using PSI version 11.0. After choosing Update Existing Installation/Install Optional Components the "Standalone Product or Component" is grey. I cannot choose it. On the server I have stoppen everyting: tomcat, LDAP directory. Any ideas?

Slavek

[BineshKumar1]

Are you running PSI as the same user who installed WC 11? If not you have to copy the PSI registry from user profile

[sniemiec · Accepted solution]

Hi,

Thanks for your idea. I have just found the sollution. I went in wrong place in the PSI 11 interface. "Gateway for Cadence ADW" is not under "Standalone Product or Component". It is inside "PTC Windchill PDMLink". The issue is now solved.

Slavek

[maysharma]

Hi Binesh,

While updating Fresh ootb Flex 11 M010 to M030.

PSI getting Gray out.

i have done Latest M010 CSP patch installation and Patch 17. after succesfull windu running i am running PSI Windchill M030 getting gray out screen after selecting option "Update Existing Installation".

Please suggest.