cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

PTC System Monitor 6.0 error during installation

Participant

PTC System Monitor 6.0 error during installation

While installing PSM 6.0, an error appears:  PAAgent service error=2, No such file or directory.

 

Error log:
DEBUG  2018-05-03 13:09:39 - PAAgentInstaller start
DEBUG  2018-05-03 13:09:40 - isAgentConfigSkipped false
DEBUG  2018-05-03 13:09:40 - Configuration path: /opt/psm6/PSM/PAAgent
DEBUG  2018-05-03 13:09:40 - Validation for Dashboards installation starts

DEBUG  2018-05-03 13:09:40 - >>
DEBUG  2018-05-03 13:09:40 - curl home exists at /usr/bin/curl
DEBUG  2018-05-03 13:18:06 - Cannot run program "/opt/psm6/PSM/PAAgent/paagent_daemon.sh": error=2, No such file or directory
DEBUG  2018-05-03 13:18:06 - PAAgentInstaller finished
DEBUG  2018-05-03 13:18:07 - Retrying Installables deferred in pass 0
DEBUG  2018-05-03 13:18:07 - From Pass 0: com.zerog.ia.installer.actions.ASCIIFileManipulator -- Modifying: paagent_daemon.sh
DEBUG  2018-05-03 13:18:07 - Installer: pass 1: deferred: com.zerog.ia.installer.actions.ASCIIFileManipulator -- Modifying: paagent_daemon.sh
DEBUG  2018-05-03 13:18:07 - Deferral retries done because:
DEBUG  2018-05-03 13:18:07 - No retries succeeded.
DEBUG  2018-05-03 13:18:08 - Installation encounter an error :

 

I did clear the Enable Performance Advisor check box and i have read that eventhough the performance Advisor will be instralled. But why ist the directory to paagent_daemon.sh unavailable. After the failed installation, I have checked the installed forlder and saw that paagent_daemon.sh  in an exsiting directory. What can be the problem?

Please help

Thank you 🙂

 

1 REPLY 1

Re: PTC System Monitor 6.0 error during installation

Hello nh_y,

 

Can you please share the full log file?

 

Thanks

Yassine