Issue seems to be with Java version that is installed on the Windows 10 system. We do support Windows 10 as client platform starting with 10.2 M030 CPS17.
Issue is reproducible with the java 8 update71. R&D have verified that issue is not reproducible with the Java 8 update 45 which we have qualified. So this is been regressed in between Java 8update 45 to update 71. Workaround could be to use java 8 update 45.
We will try to address this issue in next WWGM-CPS.
Hi Pankaj Mooteri, Thanks for the reply. I have Java 8 Update 91 on my client Windows10 and this is the latest update available from Oracle. It will be really a very bad workaround to go back to the old/previous update45 to Install WGM on Windows10.
Please check and confirm update 91 is supported or any other workaround. It will be painful to uninstall update91 and go for 45 on all the client workstations.
R&D is working currently on a workaround where user will be able to install WWGM on systems with Java8 Update 45+ by Creating a redistributable Windchill Workgroup Manager.
Once we confirm it, we would create a TS Article & publish it for reference.
Meanwhile, below is link for "Creating a redistributable Windchill Workgroup Manager" which you can refer until we provide exact steps for workaround in this case.
Harsha, take a look at this article: https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS241723
I just tried the first workaround last night. I copied the entire WGM CD from CPS17 to the local machine and then ran setup from inside the CLIENT folder. It did work. Two things to point out:
Edit: By the way, this was with Windows 10 Professional and Java 8 Update 91.
With reference to your comment <<<<Installing it this way installs ALL the workgroup managers for ALL the different CAD packages. I didn't see anyway to only install just one of them (like SolidWorks 2016).>>>>
Creating a redistributable Windchill Workgroup Manager is the way to move forward which would create cd image with the selected CAD Packages available on the server.
R&D is working with Tech support to update the article with more details and workaround, which would take care to remove the workaround of suggesting to install WGM directly from CPS CD image. Instead, we would suggest to follow to create redistributable image.
Thanks Pankaj Mooteri. I actually considered creating a package but couldn't since I was trying to do so from the same Windows 10 machine. I had no idea if a package created for a different operating system would install correctly on Windows 10 later.
Actually Download of WWGM CD's to client Windows10 doesn't happen, when I click on start installation I get the Boot Installer error message after that nothing happens
Looks like you have downloaded the CD's on client Windows10 successfully, please let me the know exact steps to Download.