All,
One of our users can't save markups in ProductView - When he hits Save, PV hangs.
- He can log into Windchill and do all the same things (view, checkin, checkout, revise, etc...) that any other user in his group can do.
- A detailed comparison of his active directory account properties shows they are the same as a large number of other users who don't have this issue.
- He is a member of the same mix of Windchill groups and AD groups that all our other design engineers are in.
- The problem occurs no matter which physical machine he logs in to.
- We even have an old VM test server with an early test migration of Intralink on it and the problem occurs just as on the production server.
- PTC tech support has had me generate verbose log files and hasn't found any issue.
If you've run into anything like this before please let me know.
Thanks,
Mike Foster
ATK
Intralink 9.1 M060