Is it possible to rerun a Critical Patch Set? We discovered that the psi_iir.xml file had some incorrect references to a previous server that needed to be corrected after the patch was initially installed. Now when attempting to rerun the patch the product installers are not recognized and I cant get past the Staging Area screen. This is M020-CPS04 for Windchill 10.2
Correct, the attached screen shot (staging.png)shows the current view, while staging initial.png shows it during the first install. The Copy to Staging does not see any Product Installers, but it shouldnt need to(right?) since they are already in both staging folders. Thaks for your help.
Right, it's already in the 2nd staging folder shown, D:\Install\Service Packs. That folder only contains the CPS04 files.
Yes, the command I am running is D:\Install\Service Packs\PTC_Solution_Installer_10.2\setup
I tried renaming the folders to allow adding them back with the renamed the cpsxxstaging area 1st and the original install staging area as the 2ndstaging area. That allowed me to add the installer files to the cps staging area but after that it was still stuck., as if it was looking for something else. The program can apparentlytell that the CPS was run before because the Add Additional WorkGroup Managers selection is grayed out when it comes to thestep to pick Install CPS/Add WGM/Install Optional Components/etc. There must be a setting that tells it the CPS has already been run.
Have you sucessfully rerun a CPS?
Thanks Randy for your help. The official word from PTC Tech Support is the there is no way to remove or rerun the patch and that we will need to restore the system to the "pre-patch" state. Needless to say I am not impressed.
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