''Preview Mass Change'' step throws an error in ''Perform mass change'' wizard

[MR_10810161]

The ''Preview Mass Change'' step throws an error in ''Perform mass change'' wizard after using ''Insert Existing Document''

Please see attached files first to see steps to reproduce my concern:
Step 1.png

Step 2.png

I know how to deal with such a warning if we use ''Replace Existing Part'' for example in ''Perform Mass Change''. We can do this by manipulating the relationship constraints in type and attribute management as shown in image-1.png.

In Image-1.png we are manipulating a relationship between (Part to Part) not (part to document).

For this reason I could not find out if there is any other way to manipulate the relationship constraints between a part and a document. Or maybe there is any other reason for this error?

I could not find much help in PTC articles.

I really appreciate an answer for my question, as took me so much time and could not figure it out.

Thanks
BR

[Fadel]

Salam Muhammad,

I just read this quickly ,No depth invetiagtion done,  anyways the relationships between part and docs are part describle and part reference link,tehre you have a relationship constraint , you may also take a look at differennt organizations, as I know that Liebherr's  PLM is very Organization oriented      : 

Br,

Fadel/فاضل

[MR_10810161]

Hi Fadel,

Thank you for your reply and clarification. 

I tried to manipulate both ''part describle link'' and ''part reference link'' on site level and on Org level but unfortunately it did not help.

This sounds strange for me now.. 

Best Regards

Muhammad

[Fadel]

Would you add the stacktarce form the logs ,will take a look later on and try to get to root cause .

[MR_10810161]

I could not find anything helpful in the log files when I search with the article or the document numbers and when I search with the error message or a part of it around the time of reproducing the issue. Do you recommend a specific keyword to search with? Then I can share this part of the Log with you.

Unfortunately I am not allowed to share the whole Logs files in a public post because of data protection regards.

Thanks

Best Regards

Muhammad

[Fadel]

Not of the top of my head , will review this later and suggest a next step , would you just let me know about WC version and CPS level 

[MR_10810161]

I appreciate it so much..

WC Release: 12.1.2.13

WC pdmlink: 12.1.2.0

BR

[MR_10810161]

Hi Fadel,

So I found something new in this:

First, yes it it true that the 'part reference link' is responsible for this.

The new thing:

This error do not appear when both the Article in the resulting object table and the Document from the same Org. Only when they are from diffrent Orgs it happens.

But the strange thing is when I go to the article (as shown) and add a document from another Org as the article it works.

Thanks

BR