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Pro crashes and Workspaces deleted!

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Newbie

Pro crashes and Workspaces deleted!

I've seen this problem once before but can't recall the details or find the info I need on it.

I have a user who had Pro/E & Pro/I crash and when he restarted, all of his workspaces were gone. All of his Pro/E files were gone as well including all of his .log.### files. Basically anything Pro/E related beneath the Pro/I Client Start In folder was blown away.

When I had this problem once before, I believe it had something to do with some windows temp folder containing too much data.

We have been able to recover his data using a restoration tool but after a few minutes, Pro/E & Pro/I crashed and it was gone again. Of course this user hasn't checked in in forever!

1 REPLY 1
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Pro crashes and Workspaces deleted!

Brian



We had one user that had the same problem, there was some sort of
corruption in the .proi, so I simply deleted it, and let IntraLINK
create a new one. The problem has not repeated itself since.





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