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ProE session disconnects due to firewal timeout

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ProE session disconnects due to firewal timeout

Some of our ProE users are behind firewall. Their sessions disconnects after, say 60 mins of idle time...while they are working on their workspace. After checking with the firewall admin, I understand that the firewall timeout is set at 60 mins. Is there a way to keep the session alive by having some sort of keep-alive mechanism? Have you experienced this issue? I'd like to know the resolution so we may try it here.

thanks

Ravi Sankaran.

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